Need an Office 365/Exchange Expert - AutoDiscover Error in Hybrid Scenerio

we have a office 365 instance with a hybryd server

i have email user@domain.com which its configuration are as follow

SMTP:user@domain.com
smtp:user@domain.onmicrosoft.com routable (address through office)
smtp:user@domain.mail.onmicrosoft.com routable (address through hybrid server)

target address is: smtp:user@domain.mail.onmicrosoft.com

webmail works but the issue is that autodiscovery fails so outlook.com cant be setup

just want to add also user cant be found in EMC either as others "Remote Mailbox"
LVL 2
Jorge OcampoAsked:
Who is Participating?

[Webinar] Streamline your web hosting managementRegister Today

x
 
Vasil Michev (MVP)Connect With a Mentor Commented:
Post the test results so we can have a look.
0
 
Vasil Michev (MVP)Connect With a Mentor Commented:
Where is your autodiscover pointing at? Run the tests via ExRCA (http://aka.ms/rca) and via Outlook (hold CTRL, right-click on Outlook's icon in the tray, select Test E-mail Autoconfiguration), post the sanitized results here.
0
 
Jorge OcampoAuthor Commented:
its pointing to @domain.com the onprem exchange when the attributes tell it to point to hybrid
0
 
Gareth GudgerConnect With a Mentor Commented:
just want to add also user cant be found in EMC either as others "Remote Mailbox"

Was this user created on the Office 365 or on the on premise side. Sounds like autodiscover is failing because the user doesn't exist on premise.

If that is the case you may want to make sure Rich Coexistence is enabled in DirSync.
http://support.microsoft.com/kb/2406830

And as Vasil mentioned. Need to know what www.exrca.com reports.
0
 
Jorge OcampoAuthor Commented:
adding mail nickname fixed the issue
0
All Courses

From novice to tech pro — start learning today.