troubleshooting Question

unable to alter contacts or calendar Outlook 2007 - "The connection to Microsoft Exchange is unavailable"

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kregger1Flag for United States of America asked on
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One remote user using Outlook 2007 suddenly is unable to alter contacts or calendar? It was working fine a few days ago, now it is acting up.  Her EMail is working Just Not contacts or calendar  She gets the following error message "The action cannot be completed. The connection to Microsoft Exchange is unavailable. Outlook must be online or connected"
I have tried to rename her .ost file
I have tried creating a new profile but we get the same "The connection to Microsoft Exchange is unavailable" Error
Ideas?
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