Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

Shared Printer Issues

Posted on 2014-11-14
12
Medium Priority
?
192 Views
Last Modified: 2014-11-21
We have mixed domain and workgroup environment where printers are connected to local computers and then shared to others its normally observed shared printers show offline very frequently  or they don't connect at all.
We have different versions Windows OS from Windows 8 to Windows XP Pro.

So my question is what best and full proof way to create shared printer so that doesn't go offline for other users.
0
Comment
Question by:VINOD MORE
  • 6
  • 3
  • 3
12 Comments
 
LVL 25

Expert Comment

by:NVIT
ID: 40444111
Is it because the local computers are sleeping or hibernating?
0
 
LVL 1

Author Comment

by:VINOD MORE
ID: 40444116
No they are awake still
0
 
LVL 25

Assisted Solution

by:NVIT
NVIT earned 750 total points
ID: 40444119
Do the client that connect to the share previously disconnect from the network, then connect at a later time? Or, go to sleep or hibernate, then awake later? This seems to be a happen with Windows 8.1 clients.

http://serverfault.com/questions/570458/windows-8-and-8-1-clients-showing-printer-offline-after-reconnecting-to-the-netw

A fix here is to make a Scheduled Task to run (as local admin) that restarts the print spooler: http://community.spiceworks.com/topic/473067-windows-8-1-shared-printers-not-reconnecting

https://social.technet.microsoft.com/Forums/en-US/4f401168-0c4b-431e-a04d-71973eab58d6/win-8-and-81-client-showing-shared-printer-server-as-offline?forum=winserverprint
0
Prepare for your VMware VCP6-DCV exam.

Josh Coen and Jason Langer have prepared the latest edition of VCP study guide. Both authors have been working in the IT field for more than a decade, and both hold VMware certifications. This 163-page guide covers all 10 of the exam blueprint sections.

 
LVL 1

Author Comment

by:VINOD MORE
ID: 40444141
No clients do not disconnect and rejoin network.

Is there any standard way to share a local printers on network.
Like how its shared name should be, its drivers etc etc
0
 
LVL 1

Assisted Solution

by:dlstines
dlstines earned 750 total points
ID: 40444511
Is there a reason you don't network the printers?   If they don't have Ethernet ports you could add a JetDirect box. This would provide a more stable solution.
0
 
LVL 1

Author Comment

by:VINOD MORE
ID: 40444525
@dlstines
Correct printers are locally connected to PC via usb.
I know jet card would be better, But i cant change setup i have to deal in same situation.
0
 
LVL 1

Expert Comment

by:dlstines
ID: 40446573
Check the settings on the NIC.  I have found that some are set to conserve power.  If this happens it would affect the printer connection and availability.
0
 
LVL 1

Author Comment

by:VINOD MORE
ID: 40446611
Unfortunately its not the case.
0
 
LVL 1

Assisted Solution

by:dlstines
dlstines earned 750 total points
ID: 40447282
Are the printers set to shutdown or 'sleep' after a period of time to conserve power?
0
 
LVL 1

Author Comment

by:VINOD MORE
ID: 40451545
Its also photo copy machine so no chance going into sleep since regularly photo copies being taken.
0
 
LVL 25

Accepted Solution

by:
NVIT earned 750 total points
ID: 40451636
I don't know if this helps:

 "...use 31 or fewer characters for printer names, and do not include spaces or special characters in these names" https://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/print_choosing_a_printer_name.mspx?mfr=true
0
 
LVL 1

Author Closing Comment

by:VINOD MORE
ID: 40457109
Thanks
0

Featured Post

WatchGuard Case Study: Museum of Flight

“With limited money and limited staffing, we didn’t have a lot of choices in terms of what we could do to bring efficiency. WatchGuard played a central part in changing that.” To provide strong, secure Wi-Fi access within the museum, Hunter chose to deploy WatchGuard’s AP120 APs.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Windows Server 2003 introduced persistent Volume Shadow Copies and made 2003 a must-do upgrade.  Since then, it's been a must-implement feature for all servers doing any kind of file sharing.
Web hosting control panels were first developed to make it faster and easier for most users to set up and operate websites. The graphical user interface (GUI) allows users to perform tasks by pointing and clicking rather than typing highly specific…
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …
This is used to tweak the memory usage for your computer, it is used for servers more so than workstations but just be careful editing registry settings as it may cause irreversible results. I hold no responsibility for anything you do to the regist…

971 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question