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  • Status: Solved
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Shared Printer Issues

We have mixed domain and workgroup environment where printers are connected to local computers and then shared to others its normally observed shared printers show offline very frequently  or they don't connect at all.
We have different versions Windows OS from Windows 8 to Windows XP Pro.

So my question is what best and full proof way to create shared printer so that doesn't go offline for other users.
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VINOD MORE
Asked:
VINOD MORE
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4 Solutions
 
NVITCommented:
Is it because the local computers are sleeping or hibernating?
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VINOD MORELinux System AnalystAuthor Commented:
No they are awake still
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NVITCommented:
Do the client that connect to the share previously disconnect from the network, then connect at a later time? Or, go to sleep or hibernate, then awake later? This seems to be a happen with Windows 8.1 clients.

http://serverfault.com/questions/570458/windows-8-and-8-1-clients-showing-printer-offline-after-reconnecting-to-the-netw

A fix here is to make a Scheduled Task to run (as local admin) that restarts the print spooler: http://community.spiceworks.com/topic/473067-windows-8-1-shared-printers-not-reconnecting

https://social.technet.microsoft.com/Forums/en-US/4f401168-0c4b-431e-a04d-71973eab58d6/win-8-and-81-client-showing-shared-printer-server-as-offline?forum=winserverprint
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VINOD MORELinux System AnalystAuthor Commented:
No clients do not disconnect and rejoin network.

Is there any standard way to share a local printers on network.
Like how its shared name should be, its drivers etc etc
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dlstinesCommented:
Is there a reason you don't network the printers?   If they don't have Ethernet ports you could add a JetDirect box. This would provide a more stable solution.
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VINOD MORELinux System AnalystAuthor Commented:
@dlstines
Correct printers are locally connected to PC via usb.
I know jet card would be better, But i cant change setup i have to deal in same situation.
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dlstinesCommented:
Check the settings on the NIC.  I have found that some are set to conserve power.  If this happens it would affect the printer connection and availability.
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VINOD MORELinux System AnalystAuthor Commented:
Unfortunately its not the case.
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dlstinesCommented:
Are the printers set to shutdown or 'sleep' after a period of time to conserve power?
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VINOD MORELinux System AnalystAuthor Commented:
Its also photo copy machine so no chance going into sleep since regularly photo copies being taken.
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NVITCommented:
I don't know if this helps:

 "...use 31 or fewer characters for printer names, and do not include spaces or special characters in these names" https://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/print_choosing_a_printer_name.mspx?mfr=true
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VINOD MORELinux System AnalystAuthor Commented:
Thanks
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