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Can't Access iTunes Store

Posted on 2014-11-15
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Last Modified: 2014-11-18
Operating system: OSX 10.8.5

Current iTunes version: 11.0.2

As in the head, I've tried to access the iTunes Store, but I get a blank page. Should I download the most recent version of iTunes?

Nope, I don't want to "upgrade" the OS to Yosemite (or Mavericks).

I've had no problem accessing the store previously.

Thanks.
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Question by:arthurboehm
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4 Comments
 
LVL 33

Accepted Solution

by:
Paul Sauvé earned 2000 total points
ID: 40450133
I know that the Windows 7 version of iTunes has been updated several times lately. My Windows 7 version is 12.0.1.26...

I think that installing the latest version would be a good place to start. If it is incompatible with OSX 10.8.5, the installer should let you know!
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Author Comment

by:arthurboehm
ID: 40450148
Thanks, paulsauve, will do and get back.
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Author Closing Comment

by:arthurboehm
ID: 40451062
Downloading the newest version of iTunes did indeed give me access to the iTunes store, so thanks Paulsuave. (Unfortunately it also replaced my nice cool-blue iTunes icon with one that's flaming red. So much for human evolution....)
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LVL 33

Expert Comment

by:Paul Sauvé
ID: 40451224
Yes - the red blob is rather unfortunate! Glad everything is working OK!
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