Solved

ActivSynch between Exchange 2013 to Android 4.2.2 - policy issues

Posted on 2014-11-15
3
358 Views
Last Modified: 2014-11-16
We have recently upgrade our Exchange 2007 servers to 2013. Overall things are working ok but we have a few users with Android 4.2.2 phones that are not able to run ActivSynch anymore (it worked fine with 2007 and other, more recent, Android phones are working fine).

When setting up the account everything seem ok until the very last stage where some "policy violation" message is displayed to the user (sorry not to have a more relevant error message I have yet to put my hand on one of those devices).

Any suggestion most welcome
0
Comment
Question by:atak2983
3 Comments
 
LVL 18

Expert Comment

by:suriyaehnop
ID: 40445196
Do you check the user's device being blocked by Device rules?

http://www.cgoosen.com/2012/11/controlling-activesync-device-access-on-exchange-2013/
0
 
LVL 31

Accepted Solution

by:
Gareth Gudger earned 500 total points
ID: 40445245
It could be security inheritance on those user accounts.

Open Active Directory Users and Computers >> User's properties >> Security tab >> Advanced button and make sure Security Inheritance check box is checked (or button is enabled in 2012 R2).

Make sure ActiveSync is enabled for those mailboxes in Exchange 2013 EAC as well.
0
 
LVL 1

Author Closing Comment

by:atak2983
ID: 40446645
That made the trick - thanks !
0

Featured Post

Optimizing Cloud Backup for Low Bandwidth

With cloud storage prices going down a growing number of SMBs start to use it for backup storage. Unfortunately, business data volume rarely fits the average Internet speed. This article provides an overview of main Internet speed challenges and reveals backup best practices.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article lists the top 5 free OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their exchange server is no longer available or some other critical issue with exchange server or impor…
Read this checklist to learn more about the 15 things you should never include in an email signature.
In this video we show how to create an Accepted Domain in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Ac…
To show how to generate a certificate request in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Servers >> Certificates…

830 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question