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VMware Guest - Error Reset to device, \Device\RaidPort5, was issued

Posted on 2014-11-15
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Last Modified: 2016-11-23
I have Dell Server that runs Vmware 5.5 ESXi Host and has server 2012 essentials as a guest OS. The 2012 server runs really slow and freezes at times. I think there is an issue with the raid.
The server specs are
 16gb of ram
 4 - 1 TB 7200 RPM Sata drives.
1 - Xeon E5-2440 Processor
Perc H710 Raid Adapter

The 2012 Guest Server has 4GB  of Ram allocated to it.
under the VMware Client under the configuration i see status as normal then under storage i also see status as normal. Is there a way to install Dells Openmanage to see the raid info?
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Question by:noclav
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LVL 118
ID: 40445038
Yes, there is....follow me article as an example for 5.0.

Please note, you also need to download the OEM DELL version of 5.5 from DELL! (if you have not already done this, because you are running the version you downed from VMware!)

HOW TO: Use Dell OpenManage Server Administrator to Create and Manage a Virtual Disk (RAID Array) on a Dell PowerEdge Server with VMware vSphere 5.0, ESXi 5.0 installed.

otherwise, check the health of your virtual disks and RAID, at server BOOT/POST.
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Author Comment

by:noclav
ID: 40445044
I dont believe this host has the dell version. Customer had someone else setup this server.  I see its VMware ESXi version 5.5.0 build 1331820 im wondering if i install openmange on the guest will it still see the host hardware. my second option will be to check at BOOT/POST
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LVL 118

Assisted Solution

by:Andrew Hancock (VMware vExpert / EE MVE)
Andrew Hancock (VMware vExpert / EE MVE) earned 500 total points
ID: 40445078
The issue with the "plain" version from VMware, it does not have all the additional drivers and communication configuration to "talk" to the Dell hardware.

So, this might cause issues just adding the OMSA VIB download from Dell.

Your Build of ESXi 5.5 is also the General Release (GA) version, and could do with updating to the latest.
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Author Comment

by:noclav
ID: 40447524
Can you give me a list of steps to do to resolve this?
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Author Comment

by:noclav
ID: 40448679
Also i have no VCenter server so i will need to do the updates via putty
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LVL 118

Assisted Solution

by:Andrew Hancock (VMware vExpert / EE MVE)
Andrew Hancock (VMware vExpert / EE MVE) earned 500 total points
ID: 40448690
It's in my EE Article, you just need to substitute, for downloads that are compatible with 5.5.

No vCenter Required, Just PuTTY, WinSCP.
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Author Comment

by:noclav
ID: 40448749
Bare with me as im new to vmware if i can not download the offline update cause it says You either are not entitled or do not have permissions to download this product. So im at this site
https://www.vmware.com/patchmgr/findPatch.portal and i see a bunch of files but dont know what order i need to install. I dont see any dates for the patches.
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Accepted Solution

by:
noclav earned 0 total points
ID: 40448983
Here is an article i found that helped in upgrading

http://www.vmwarearena.com/2014/03/upgrade-esxi-5-5-to-esxi-5-5-update-1.html
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LVL 118
ID: 40449192
I have an EE Article to....

HOW TO: Upgrade from VMware vSphere Hypervisor ESXi 5.1 to VMware vSphere Hypervisor ESXi 5.5 for FREE

it's the same process as above from 5.1 to 5.5, as 5.5 to 5.5 U2!

just change the files!
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Author Closing Comment

by:noclav
ID: 40459182
Neither answer was the answer i was looking for from the original question but i need to make sure im up to date on the software then i can re ask this question
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