Link to home
Start Free TrialLog in
Avatar of joreill2
joreill2

asked on

pc does not recognize video camera

I have Sony TRV350 video camera, trying to capture video via USB connection, no software (Adobe Premiere, Windows Movie Maker) recognizes the link.
It's been years since I've tried, so I need all the help I can get.
When I turn the camera on, the system "beeps", but then "beeps" again, so I'm not sure there's not another problem.
Avatar of John
John
Flag of Canada image

Open Device Manager and see what is under the main Imaging devices tab or the Sound / Video tab. The camera should be in one of those two. Is it there?  and is it working?
Avatar of nobus
you can always test by connecting the camera to different USB ports - front, and back
could be a bad usb pot - so inspect the usb connector
or a bad cable
test the camera on another pc (with a friend?)

**the first beep signals it "sees" the camera - and probably the second beep signals a problem
On most cameras, you have to tell it that you are connecting it to a PC, so check the camera's display menu for such a connection option. Besides that, what is your OS? According to the specs I found on the sony site for your camera, it doesn't support Windows 7 Starter... Besides that, it doesn't support streaming, so once connected you would probably have to download the files from the camera to your PC, and then you can manipulate them with your other software.
Does this camera have a Firewire port?

If it does insert a Firewire card in your computer and get a Firewire cable.  Also read the following  thread http://club.myce.com/f32/video-capture-sony-dcr-trv350-windows-7-a-315647/?PageSpeed=noscript on how to transfer.
joreill - how is it going?
SOLUTION
Avatar of marsilies
marsilies

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of joreill2
joreill2

ASKER

Thanks to all. Device manager shows an audio card (not video), and since I'm running Windows 7, I can't use the Firewire connection anymore (without a card).
Working on analog video out (it works on my HDTV), need to figure how to get it into the pc (too many hours of video to just watch it all).
As I already mentioned, first make sure your camera is set to connect to a PC. Then on the PC you need to copy the files to the computer, you probably can't work directly on the files in the camera. You may be able to see it in the explorer as a separate drive. Maybe there is also software available for the camera.
Look under Display. There must be Video (unless the card was kluged onto another card). If not, you may just be out of luck.
ASKER CERTIFIED SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
I'm adding a Firewire card to my system.