Solved

can't browse computes on the network

Posted on 2014-11-15
11
188 Views
Last Modified: 2014-12-11
There is a network with about > 10 PCs (WIndows 7 Pro) without a file server.
When I open "My Computer" and choose "Network" on left window pane, I can't see ANY COMPUTER listed.
I thought when you install WIndows 7, by default, network device discovery function is enabled. Apparently it is not on any of the computers on this particular network.
Also when I ping a particular PC on the network by computer name, it does not give me 192.168.1.x. Instead of it displays long numbers and digits with a lot of ":".
How can I display computers on the network and how can I display IP v4 address when I ping the computer name?
0
Comment
Question by:sglee
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
  • 2
  • +3
11 Comments
 
LVL 24

Accepted Solution

by:
VB ITS earned 250 total points
ID: 40445298
I thought when you install WIndows 7, by default, network device discovery function is enabled. Apparently it is not on any of the computers on this particular network.
Network discovery is actually disabled by default for Public Networks in Windows 7. If the Network type is set to Work or Home then it should be enabled. You will need to check the type of Network the PCs are on. You can enable Network Discovery using the steps in this article: http://windows.microsoft.com/en-au/windows/enable-disable-network-discovery#1TC=windows-7

Also when I ping a particular PC on the network by computer name, it does not give me 192.168.1.x. Instead of it displays long numbers and digits with a lot of ":".
How can I display computers on the network and how can I display IP v4 address when I ping the computer name?
Sounds like the PCs are getting an IPv6 address from a DHCP server. You'll need to log into whatever device that is handing out the IP addresses (generally a router or server) and disable the DHCP scope for IPv6. Without actually knowing what device is handing out IPs though, I can't really give you any further info to disable it.

To find the IP address of your DHCP server, type ipconfig /all | findstr /C:"DHCP Server" in Command Prompt on one of the PCs and it will return with the IP address of your DHCP server.
0
 
LVL 30

Assisted Solution

by:Predrag
Predrag earned 250 total points
ID: 40445377
Sounds like the PCs are getting an IPv6 address from a DHCP server.
No, they are not. Network cards get their own IPv6 address from OS.
IPv6 don't need DHCP for local network, those are link-local addresses and start with fe80::/10 and last half of the address is randomized in case of Microsoft.
0
 
LVL 70

Expert Comment

by:Qlemo
ID: 40445708
And why do you think you should have 192.168.1.x addresses? Is there a DHCP server? Or do you assign IPs manually?
0
Optimum High-Definition Video Viewing and Control

The ATEN VM0404HA 4x4 4K HDMI Matrix Switch supports 4K resolutions of UHD (3840 x 2160) and DCI (4096 x 2160) with refresh rates of 30 Hz (4:4:4) and 60 Hz (4:2:0). It is ideal for applications where the routing of 4K digital signals is required.

 

Author Comment

by:sglee
ID: 40445760
I have not set up this particular network. When I was onsite first time, I saw 12 workstations with no file server. When I type IPCONFIG, I see gateway address to be 192.168.1.1 which is also DHCP server, but I can not get into it.
I suspect this is Time Warner Internet service provider's cable modem. I can run IPCONFIG and determine IP address of each PC, but pinging by computer name does not return typical v4 IP address in 4 Replies.
Let me try the suggestions above and post the result.
0
 
LVL 30

Assisted Solution

by:Predrag
Predrag earned 250 total points
ID: 40445768
You use IPv4 and IPv6 addresses.

To ping with ipv4 address you can
ping -4 <hostname>

For discovery of IP addresses on unknown network I usually use Advanced IP scanner v1.5 there is a newer version but it is much slower.
0
 

Author Comment

by:sglee
ID: 40445814
Network Discovery@VB ITS
I discovered that "Network discovery" was not turned on. So I turned it on and clicked [Save changes] button as shown in the screenshot. However it does not keep the change.
I tried to turn it on for both HOME and PUBLIC, but the computer simply refuses to keep the change. It goes back to "OFF".
0
 

Author Comment

by:sglee
ID: 40445817
@PredragNetwork
when I added -4 in PING command, it returned a v4 IP address.
 
C:\Users\Administrator>ping cassi-pc
 
Pinging Cassi-PC [fe80::911f:cbee:ee5c:cd79%11] with 32 bytes of data:
Reply from fe80::911f:cbee:ee5c:cd79%11: time<1ms
Reply from fe80::911f:cbee:ee5c:cd79%11: time<1ms
Reply from fe80::911f:cbee:ee5c:cd79%11: time<1ms
Reply from fe80::911f:cbee:ee5c:cd79%11: time<1ms
 
Ping statistics for fe80::911f:cbee:ee5c:cd79%11:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
 
C:\Users\Administrator>ping -4 cassi-pc
 
Pinging Cassi-PC [192.168.1.138] with 32 bytes of data:
Reply from 192.168.1.138: bytes=32 time<1ms TTL=128
Reply from 192.168.1.138: bytes=32 time<1ms TTL=128
Reply from 192.168.1.138: bytes=32 time<1ms TTL=128
Reply from 192.168.1.138: bytes=32 time<1ms TTL=128
 
Ping statistics for 192.168.1.138:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
0
 
LVL 29

Expert Comment

by:masnrock
ID: 40448961
You could go to the network settings on each workstation, and turn off IPv6.
0
 
LVL 24

Assisted Solution

by:VB ITS
VB ITS earned 250 total points
ID: 40448968
@VB ITS
I discovered that "Network discovery" was not turned on. So I turned it on and clicked [Save changes] button as shown in the screenshot. However it does not keep the change.
I tried to turn it on for both HOME and PUBLIC, but the computer simply refuses to keep the change. It goes back to "OFF".
Make sure the following services are Started:
DNS Client
Function Discovery Resource Publication
SSDP Discovery
UPnP Device Host
Try enabling Network Discovery again.
0
 
LVL 59

Expert Comment

by:LeeTutor
ID: 40495341
I've requested that this question be deleted for the following reason:

Not enough information to confirm an answer.
0

Featured Post

Free Tool: IP Lookup

Get more info about an IP address or domain name, such as organization, abuse contacts and geolocation.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Possible fixes for Windows 7 and Windows Server 2008 updating problem. Solutions mentioned are from Microsoft themselves. I started a case with them from our Microsoft Silver Partner option to open a case and get direct support from Microsoft. If s…
By default the complete memory dump option is disabled in windows . If we want to enable the complete memory dump for a diagnostic purpose, we have a solution for it. here we are using the registry method to enable this.
This Micro Tutorial will give you basic overview of the control panel section on Windows 7. It will depth in Network and Internet, Hardware and Sound, etc. This will be demonstrated using Windows 7 operating system.
This Micro Tutorial will give you a introduction in two parts how to utilize Windows Live Movie Maker to its maximum capability. This will be demonstrated using Windows Live Movie Maker on Windows 7 operating system.
Suggested Courses

634 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question