Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
?
Solved

outlook does not archive emailes stored on exchange server

Posted on 2014-11-15
3
Medium Priority
?
117 Views
Last Modified: 2015-01-04
Hi,
My customer has Outlook 2010 running against Exchange 2007 (SBS2008).

Outlook 2010 is only set to store 6 months cached locally (i.e. in the .ost file)

There is email going back to 2010 on the server i.e. in his Exchange mailbox.

When archiving is run in Outlook it is not finding anything to archive.

Why is this ?  Am I missing something about the way this is supposed to work ?
0
Comment
Question by:Michael Green
  • 2
3 Comments
 
LVL 10

Expert Comment

by:rscottvan
ID: 40445741
Turn off cached exchange mode for archiving, then turn it back on when complete.  

Or let cached Exchange (.ost) store the entire mailbox.  Outlook will only archive what it can see, and in cached mode, there's only 6 months worth of mail.

If you configure Outlook to auto-archive everything 6 months or older, there's no reason to keep the six month limit on the .ost file either.
0
 

Accepted Solution

by:
Michael Green earned 0 total points
ID: 40524803
Actually I found the issue was the Outlook Last Modified field.  I found a registry change to ignore that field when archiving.  Worked a treat when combined with ensuring that all of the client's emails were cached to the local machine (not just the last six months)
0
 

Author Closing Comment

by:Michael Green
ID: 40530004
Found the solution myself.
0

Featured Post

Get expert help—faster!

Need expert help—fast? Use the Help Bell for personalized assistance getting answers to your important questions.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In this post, we will learn to set up the Group Naming policy and will see how it is going to impact the Display Name and the Email addresses of the Group.
Often, the users face difficulty in accessing Outlook 2016 PST files on Windows 10 computer. One of the reasons behind it is the improper functioning of MS Outlook when the user tries to open it. MS Outlook suddenly stops working, or it will not op…
The basic steps you have just learned will be implemented in this video. The basic steps are shown to configure an Exchange DAG in a live working Exchange Server Environment and manage the same (Exchange Server 2010 Software is used in a Windows Ser…
This video shows how to quickly and easily deploy an email signature for all users in Office 365 and prevent it from being added to replies and forwards. (the resulting signature is applied on the server level in Exchange Online) The email signat…
Suggested Courses
Course of the Month10 days, 9 hours left to enroll

572 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question