Solved

outlook does not archive emailes stored on exchange server

Posted on 2014-11-15
3
93 Views
Last Modified: 2015-01-04
Hi,
My customer has Outlook 2010 running against Exchange 2007 (SBS2008).

Outlook 2010 is only set to store 6 months cached locally (i.e. in the .ost file)

There is email going back to 2010 on the server i.e. in his Exchange mailbox.

When archiving is run in Outlook it is not finding anything to archive.

Why is this ?  Am I missing something about the way this is supposed to work ?
0
Comment
Question by:SGSMikeG
  • 2
3 Comments
 
LVL 10

Expert Comment

by:rscottvan
ID: 40445741
Turn off cached exchange mode for archiving, then turn it back on when complete.  

Or let cached Exchange (.ost) store the entire mailbox.  Outlook will only archive what it can see, and in cached mode, there's only 6 months worth of mail.

If you configure Outlook to auto-archive everything 6 months or older, there's no reason to keep the six month limit on the .ost file either.
0
 

Accepted Solution

by:
SGSMikeG earned 0 total points
ID: 40524803
Actually I found the issue was the Outlook Last Modified field.  I found a registry change to ignore that field when archiving.  Worked a treat when combined with ensuring that all of the client's emails were cached to the local machine (not just the last six months)
0
 

Author Closing Comment

by:SGSMikeG
ID: 40530004
Found the solution myself.
0

Featured Post

6 Surprising Benefits of Threat Intelligence

All sorts of threat intelligence is available on the web. Intelligence you can learn from, and use to anticipate and prepare for future attacks.

Join & Write a Comment

Suggested Solutions

Exchange server is not supported in any cloud-hosted platform (other than Azure with Azure Premium Storage).
Local Continuous Replication is a cost effective and quick way of backing up Exchange server data. The following article describes the steps required to configure Local Continuous Replication. Also, the article tells you how to restore from a backup…
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

707 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

17 Experts available now in Live!

Get 1:1 Help Now