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How to resolve SQL Connection problem?

SQL Login Error
Dear Experts,

Kindly see the attached image for the screenshot of our SQL Server. We're trying to login to our SQL Server 2008 R2, but we always receive that error... And that is the reason maybe why does our SharePoint can't communicate or connect to our configuration database. Because our MOSS 2007 is connected to our SQL Server (different server machine)...

Please advise on how we could resolve this matter...

Thank you in advance.
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Stiebel Eltron
Asked:
Stiebel Eltron
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1 Solution
 
Koen Van WielinkIT ConsultantCommented:
Have you done your basic network troubleshooting? Can you ping the server? Can you access it through remote desktop? Did you set all the relevant firewall rules on the SQL server, open the necessary ports, etc?
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Stiebel EltronAuthor Commented:
Hi there Koen!

Ping, yes, we can ping the server.
RD, yes, we're remoting it at this moment.
We open everything. It's just yesterday had electric failure, so the servers are down. And when we try to start it up, everything's fine except for the SQL db. We can't login to the SSMS, and even to the SQL Server Configuration Manager: SQL SCM Errorwe can't START its service.
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Koen Van WielinkIT ConsultantCommented:
Well, the fact that the service won't start is probably the reason of your connection issues. Now we need to figure out why the service won't start.
Did you check the event log as described in the window? What errors are logged when the service is being started?
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sameer2010Commented:
Please post the findings from event viewer.
Also, see if the master db is corrupt. If you have a backup, try restoring it by replacing C:\Program Files\Microsoft SQL Server\MSSQL11.MSSQLSERVER\MSSQL\DATA or corresponding version on your system.
Then try restarting the server.
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Stiebel EltronAuthor Commented:
Though we got the resolution with this issue not directly from any experts of EE, but from ourselves, we would want to award points to expert Koen, if not because from his message in regards to event log, would not found this: "The SQL Server failed to initialize VIA support library [QLVipl.dll]. This normally indicates the VIA support library does not exist or is corrupted. Please repair or disable the VIA network protocol. Error: 0x7e.", and from there we disabled the VIA from the SQL Server Config Manager...
Then after that, we can access now the SQL Server Management Studio, Start SQL Service, SharePoint is running smoothly again...

Thank you!
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Koen Van WielinkIT ConsultantCommented:
Glad you got it solved.
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Stiebel EltronAuthor Commented:
Thank you!
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