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Excel and what codepage to use when opening a csv file?

Posted on 2014-11-16
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Last Modified: 2014-12-09
Hi, when opening a csv file in Excel 2010 (also in 2007, but i upgrade to 2010 and still same problem) where could i set what codepage to use as default? If i import it and change from Windows (ANSI) to MS-DOS (PC8) its shows correct, but when opening a file it dont shows correct character set. This is from a progress (openedge) program and the file is a link so i must first open it in Excel, save it localy and then import it, but i want to show correct character set when opening it. Is it possible to set somewhere in Excel 2010 that the default codepage to use when opening csv file is MS-DOS (PC8) ??  There is only one pc that have this problem, 4-5 other pc shows correct charset when opening. All have Norwegian Windows 7 Pro and Norwegian Office 2007 and some have Office 2010, so its only one pc that have this problem.
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Question by:per-w
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9 Comments
 
LVL 31

Expert Comment

by:gowflow
ID: 40447257
What I can think of very quickly is change the extension from .csv to .txt and the Import Text Wizard should kick off letting you change whatever you want.
gowflow
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Author Comment

by:per-w
ID: 40447270
The problem is that the file is opened from a progress (openedge) program, the save and then open is not an option for the user. But since this is a problem on one computer there must be some settings somewhere?
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LVL 31

Expert Comment

by:gowflow
ID: 40447313
Well I looked at to see a setting but could not find.

What do you mean by:  file is opened from a progress (openedge) program ...
Just before the user accessed the file, manually change its extention to .txt open the file in Excel do what you want save it then let the user access it

gowflow
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Author Comment

by:per-w
ID: 40447322
There is 150 users, every users access a excel file from Progress (OpenEdge) that they use as a order/crm software. The users dont know how to save and rename files, they got a link in the program that they click on many times a day. One user have problem so there must be some settings for this.
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LVL 31

Expert Comment

by:gowflow
ID: 40447487
Fine
1) What is the Excel version of users who don't hv problem and their machine OS
2) What is the Excel and the OS version of the culprit machine

gowflow
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Author Comment

by:per-w
ID: 40447501
All have Windows 7 Pro 64 bit, Norwegian
Some have Office 2007 but most of them have Office 2010 (all 32 bit) Norwegian

The PC with problem did have Office 2007 32 bit Norwegian, but since it had problem the Office was uninstalled, then Office 2010 32-bit Norwegian was installed, but same problem.
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LVL 31

Expert Comment

by:gowflow
ID: 40447523
ok when 2010 installed
1) Did all office update performed ?
2) Did all related windows update performed ?

It is very important when you install software that you make sure you keep activating windows update up until there is STRICTLY no more updates as maybe this issue was resolved in one of the updates. I see no reason why it is working with lots using the same file and not working for 1

gowflow
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Accepted Solution

by:
per-w earned 0 total points
ID: 40480438
New PC solved the problem. A reinstall would have done it to i think, but old pc so cheaper to buy new pc.
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Author Closing Comment

by:per-w
ID: 40488423
Not possible to solve the problem.
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