MAC & Exchange 2010

hello,

I have a network with windows mail and Server 2010 SP3 and exchaneg the latest rollup (updated last week).

A user to decide to take a MAC (latest version) and a pack for office MAC (2011)

Unable to connect their Outlook or Mail for Exchange 2010 software.

The client has an AD domain different from its mail domain. We noticed the MAC uses the email address to be authenticated and not what was entered in the user field ...

Meric your help.
Seb-PremiumAsked:
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systechadminConsultantCommented:
Please check if you have configured the EWS URls on Exchange and also create a rule in firewall for EWS.
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techawayManaged IT Service ProviderCommented:
Hi Seb-Premium,

The way I understand Office for Mac 2011, to add an Exchange email account you simply go to Tools-->Accounts-->Exchange followed by the details of the mailbox you are trying to login with.

I see you said that you are using a different named email address to the Active Directory domain name so e.g macuser@emailaddress.com and their Active Directory details are domain.local\macuser. If that is the case then the authentication method should be username + password and you should untick the "Configure Automatically" checkbox so that you can point it to the exchange server manually.  Have you done these?

Cheers,
Ed
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tshearonCommented:
Also ensure you have basic authentication set on your EWS virtual directories.
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Seb-PremiumAuthor Commented:
hello,

The basic authentication is enabled, the EWS address is ok, and we filled each field on Oultook 2011 (Exchange server, AD server, ...) and it does not work.

thank you
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techawayManaged IT Service ProviderCommented:
You say you are using the format Username: \domain\username and Password: whatever your password is under the authentication fields?
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Seb-PremiumAuthor Commented:
hello,
yes indeed the password returned in the "password".
Thank you for your help
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