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ASUS laptop battery is not charging but windows says it is charging

Hi,

Windows says battery is plugged in and charging at 6% but it is actually not charging the battery.

I have had this issue since my laptop was shutdown due to the overheat while I was playing 3D game. After that happens, my battery does not seem to be charging. Is this simply battery damaged and time to replace?

I've used my laptop almost for 3 years now.
Laptops NotebooksComponentsMicrosoft Legacy OS

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Michael Best

8/22/2022 - Mon
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Dilip Patidar

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John

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