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The application was unable to start correctly (0XC0150002).

Posted on 2014-11-17
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Last Modified: 2014-11-23
I have an application that installs correctly however once I tried to start the program I get the message "The application was unable to start correctly (0xc0150002). Click okay to close the application."

Any ideas as to what could be going on here?

Thank you
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Question by:Pat Clancy
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LVL 33

Expert Comment

by:it_saige
ID: 40447423
Might be a dependency error.  What application is it?  Do you find any entries in the event log?

-saige-
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Author Comment

by:Pat Clancy
ID: 40447537
The application is "Diet Power" and it is a database type program. I will check the logs. I have the computer doing all of the Windows updates right now.

Thanks
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Author Comment

by:Pat Clancy
ID: 40449837
I have for more information to add to this question. The following is a cut and paste from the event viewer.

Activation context generation failed for "C:\Program Files\DietPower 4.4\DietUtil.dll". Dependent Assembly Microsoft.VC80.CRT,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.6195" could not be found. Please use sxstrace.exe for detailed diagnosis.


Thank you for your help
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LVL 33

Expert Comment

by:it_saige
ID: 40449880
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Author Comment

by:Pat Clancy
ID: 40449986
Thank you,

I have downloaded the above file and installed it then reinstalled the program and am still getting the same error message.

Thanks
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LVL 33

Expert Comment

by:it_saige
ID: 40449997
Depending on your version of Windows, ensure that you do not have the Visual C++ x64 Redistributable installed.

-saige-
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LVL 33

Expert Comment

by:it_saige
ID: 40450009
Another possibility is that I gave you the link to the wrong version.  :(

Here is the link to the Microsoft Visual C++ 2005 Service Pack 1 Redistributable -

http://www.microsoft.com/en-us/download/details.aspx?id=26347

When you download that, ensure that you install the vcredist_x86.exe.

-saige-
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Author Comment

by:Pat Clancy
ID: 40450365
Thanks but no Joy in Mudville....
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LVL 33

Expert Comment

by:it_saige
ID: 40450374
What operating system are you using?

-saige-
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Author Comment

by:Pat Clancy
ID: 40450409
Windows 7 Pro, X86.
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LVL 33

Assisted Solution

by:it_saige
it_saige earned 250 total points
ID: 40450457
Ok a couple of possible resolutions.

First one, try setting the compatibility mode.
1. Right click on the icon used to start this application
2. Go to properties
3. Choose compatibility
4. Choose to run compatible with Windows XP SP2
5. Click on okay

Second one, (if the first does not work), reload the Side-By-Side installation for VC++ Redistributable:
http://quicksolver.blogspot.in/2012/02/micrsoft-office-2010-unable-to-open.html

-saige-
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Accepted Solution

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Pat Clancy earned 0 total points
ID: 40450570
Thank you for your help,

Here's what I ended up having to do:
1. Completely uninstall all versions of the redistributable
2. Completely uninstall diet power
3. Reboot
4. Reinstall the 2005 redistributable
5. Reinstall diet power

I don't know what effect this is going to have one the other programs but since this is a new installation I should build is reinstall any programs that require the 2008 and 2013 versions of the redistributable.

Thank you for your help.
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Author Closing Comment

by:Pat Clancy
ID: 40460411
We had to fumble around quite a bit to find a solution for this situation.
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