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Alienware aurora - what was the likelyhood it was shipped as raid 0?

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Last Modified: 2016-12-08
First, yes, with the service tag and / or just sit in front of the PC, I could get the definitive answer...although maybe not, I just realized... I don't have the machine handy,

Helped a neighbor 3 years ago set up their son's Alienware Aurora desktop pc 3 years ago.    Didn't hear from them about it till just recently when they get 'missing operating sys' message (yeah, sys, not system).

The machine has 2 2 1/2" hard drives, each 500GB.  Looking at the hard drives as slaves on another machine, they appear blank / need to be formatted.

I am thinking it was raid 0 (why would both drives be totally devoid of data at the same time?).

But they and I didn't set it up that way.

Did Dell typically offer raid 0 on configuration of aurora PCs?  The son says he thought he remembered there was 1 - 1TB hard drive, which would fit with it being RAID 0

Yes, with the service tag I could see how it was built.  But I don't have access to that right now.

I was also thinking I could look in bios, but if he was playing with things recently, he could have restored defaults (to ATA rather than RAID) and / or the battery blipped and lost the RAID setting?  The clock is accurate, so it's not a dead battery.  Maybe failing?

thoughts?
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either the OS is corrupt, or you have hard drive problems imo
try a startup repair  :  http://windows.microsoft.com/en-us/windows7/products/features/startup-repair

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