First, yes, with the service tag and / or just sit in front of the PC, I could get the definitive answer...although maybe not, I just realized... I don't have the machine handy,
Helped a neighbor 3 years ago set up their son's Alienware Aurora desktop pc 3 years ago. Didn't hear from them about it till just recently when they get 'missing operating sys' message (yeah, sys, not system).
The machine has 2 2 1/2" hard drives, each 500GB. Looking at the hard drives as slaves on another machine, they appear blank / need to be formatted.
I am thinking it was raid 0 (why would both drives be totally devoid of data at the same time?).
But they and I didn't set it up that way.
Did Dell typically offer raid 0 on configuration of aurora PCs? The son says he thought he remembered there was 1 - 1TB hard drive, which would fit with it being RAID 0
Yes, with the service tag I could see how it was built. But I don't have access to that right now.
I was also thinking I could look in bios, but if he was playing with things recently, he could have restored defaults (to ATA rather than RAID) and / or the battery blipped and lost the RAID setting? The clock is accurate, so it's not a dead battery. Maybe failing?