troubleshooting Question

Alienware aurora - what was the likelyhood it was shipped as raid 0?

Avatar of BeGentleWithMe-INeedHelp
BeGentleWithMe-INeedHelpFlag for United States of America asked on
DesktopsStorage HardwareWindows 7RAIDDell
2 Comments1 Solution539 ViewsLast Modified:
First, yes, with the service tag and / or just sit in front of the PC, I could get the definitive answer...although maybe not, I just realized... I don't have the machine handy,

Helped a neighbor 3 years ago set up their son's Alienware Aurora desktop pc 3 years ago.    Didn't hear from them about it till just recently when they get 'missing operating sys' message (yeah, sys, not system).

The machine has 2 2 1/2" hard drives, each 500GB.  Looking at the hard drives as slaves on another machine, they appear blank / need to be formatted.

I am thinking it was raid 0 (why would both drives be totally devoid of data at the same time?).

But they and I didn't set it up that way.

Did Dell typically offer raid 0 on configuration of aurora PCs?  The son says he thought he remembered there was 1 - 1TB hard drive, which would fit with it being RAID 0

Yes, with the service tag I could see how it was built.  But I don't have access to that right now.

I was also thinking I could look in bios, but if he was playing with things recently, he could have restored defaults (to ATA rather than RAID) and / or the battery blipped and lost the RAID setting?  The clock is accurate, so it's not a dead battery.  Maybe failing?

thoughts?
ASKER CERTIFIED SOLUTION
marsilies

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 1 Answer and 2 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 2 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros