troubleshooting Question

Lync status not updating

Avatar of Rafael I
Rafael IFlag for Japan asked on
Microsoft OfficeWindows 7
7 Comments1 Solution12585 ViewsLast Modified:
We have some users in our office whose status won't update according to their outlook meetings. we have tried reinstalling lync 2010, as well as installing lync 2013, and unchecked and rechecked the option in lync to update presence with outlook. users have laptops running Windows 7 and Office 2010. Account password are set to expire every 45 days. Any other tips/suggestions/ideas to track down issue? not all of our users are being affected, but it is annoying users who look for these people not knowing they are in meetings.
ASKER CERTIFIED SOLUTION
Steven Sheeley
Steven Sheeley (UC Engineer)

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