troubleshooting Question

I have a friend who believes her former partner is hacking into her Windows 7 PC.

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Poly11Flag for United States of America asked on
Windows OSOS SecuritySecurity
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Good evening,

I have a friend who believes her former partner (who apparently is connected to some technically savvy individuals in the government) is hacking into her Windows 7 laptop. I didn't see any 3rd part remote access applications running or installed, but did disable the "Remote Assistance" feature. I'm sure there are applications out there that can be installed that the end-user would have no idea it was there. With that in mind is there any advice for this situation? She claims that each time she gets a new computer her partner is able to get access, etc...

We are going to suggest changing passwords and email addresses to start. Any advice will be greatly appreciated.

Thx
ASKER CERTIFIED SOLUTION
Rob Hutchinson
Tech Lead, Desktop Support

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