Solved

I have a friend who believes her former partner is hacking into her Windows 7 PC.

Posted on 2014-11-17
5
139 Views
Last Modified: 2014-11-22
Good evening,

I have a friend who believes her former partner (who apparently is connected to some technically savvy individuals in the government) is hacking into her Windows 7 laptop. I didn't see any 3rd part remote access applications running or installed, but did disable the "Remote Assistance" feature. I'm sure there are applications out there that can be installed that the end-user would have no idea it was there. With that in mind is there any advice for this situation? She claims that each time she gets a new computer her partner is able to get access, etc...

We are going to suggest changing passwords and email addresses to start. Any advice will be greatly appreciated.

Thx
0
Comment
Question by:Poly11
5 Comments
 
LVL 19

Accepted Solution

by:
Rob Hutchinson earned 500 total points
ID: 40448769
Maybe get a good firewall program which can offer the right protection:
(Several are listed here)
http://www.pcmag.com/article2/0,2817,2422144,00.asp

Use Google to search for firewall reviews to find a firewall you can use.
0
 
LVL 92

Expert Comment

by:nobus
ID: 40449169
as a first measure, change the passwords on the router, and laptop
0
 
LVL 28

Expert Comment

by:jhyiesla
ID: 40449878
I'd also make sure that the WiFI is encrypted - assuming she's using WiFi - with WPA2 level encryption. Then I'd run a couple of good virus scanning tools such as malwarebytes and TDSSKIller. I'd also go through the process of changing all password on any on-line account she has - especially emails such as gmail and banking, paypal and eBay sites.
0
 

Author Closing Comment

by:Poly11
ID: 40459575
Thank you.
0

Featured Post

Connect further...control easier

With the ATEN CE624, you can now enjoy a high-quality visual experience powered by HDBaseT technology and the convenience of a single Cat6 cable to transmit uncompressed video with zero latency and multi-streaming for dual-view applications where remote access is required.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In this increasingly digital world, security hacks are no longer just a threat, but a reality. As we've witnessed with Target's big identity hack 2013, Heartbleed in 2015, and now Cloudbleed, companies and their leaders need to prepare for the unthi…
If you are looking at this article, you have most likely been hit by some version of ransomware and are trying to find out if there is anything you can do, or what way you should react - READ ON!
This video Micro Tutorial explains how to clone a hard drive using a commercial software product for Windows systems called Casper from Future Systems Solutions (FSS). Cloning makes an exact, complete copy of one hard disk drive (HDD) onto another d…
Windows 8 comes with a dramatically different user interface known as Metro. Notably missing from the new interface is a Start button and Start Menu. Many users do not like it, much preferring the interface of earlier versions — Windows 7, Windows X…

828 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question