troubleshooting Question

Crash with shockwave flash

Avatar of Sonja_M
Sonja_MFlag for Switzerland asked on
Web BrowsersAdobe Flash
8 Comments3 Solutions396 ViewsLast Modified:
in recent days, my PC more than often crashes when watching youtube videos. I get an error message as follows (I translate it, so the wording in English might be a bit different):

"Warning: not responding script:
Shockwave flash is possbibly busy or does not react anymore.
- <stop the script> XOR <Continue> ?"

Whatever you click, the system is dead, the mouse does not move anymore, and only the reboot-buttom of the pc helps. After rebooting, Firefox (33.1.1) usually asks which tabs [not] to restore. When I restore everything, then usually (not always) it will just crash again, in the same way. When I restore everything except that (malicious?) youtube movie, the PC is back to normal.

To reinstall shockwave_installer_slim.exe did not solve the problem.

Before the system is dead, I sometimes see a "video" just in black (or whatever color), but the sound of the video is still fine.
ASKER CERTIFIED SOLUTION
Join our community to see this answer!
Unlock 3 Answers and 8 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 3 Answers and 8 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros