Balco
asked on
Dual monitors with Wyse C10LE clients and Server 2012
Hi,
I am in the process of upgrading our Terminal Servers from Server 2008 to Server 2012 R2 with the bulk of users using Wyse c10le thin clients with Dual monitors set ins span mode to access the servers.
This works well for server 2008 but when I try to access either a TS running 2012 RS or another server which is running server 2012 the dual screen appears as one instead of 2 separate screens.
When accessing the 2012 and 2012 R2 servers from my laptop with an external monitor it works as 2 separate screens.
Thanks Mark
I am in the process of upgrading our Terminal Servers from Server 2008 to Server 2012 R2 with the bulk of users using Wyse c10le thin clients with Dual monitors set ins span mode to access the servers.
This works well for server 2008 but when I try to access either a TS running 2012 RS or another server which is running server 2012 the dual screen appears as one instead of 2 separate screens.
When accessing the 2012 and 2012 R2 servers from my laptop with an external monitor it works as 2 separate screens.
Thanks Mark
ASKER
Hi,
Yes we are using the wyse video splitter cable and I have tried to go into Properties and tick the Console box but still no luck.
Yes we are using the wyse video splitter cable and I have tried to go into Properties and tick the Console box but still no luck.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
The part number for the splitter cable is 920302-02L and the firmware we are running is 7.1
I will check to see if there is a firmware update.
I will check to see if there is a firmware update.
Also post the contents of your WNOS.INI file if possible.
ASKER
Here is the WNOS.ini file
# wyse autoconfiguration file
# version 1.0
# 18 July 2011
#
#
# CHANGE HISTORY
# 18 July 2011
# Initial Configuration
#
#
#
#
# BEGIN TERMINAL CONFIGURATION
#
# Set firmware upgrade to automatically upgrade / downgrade as a forced process
# autoload=201
AutoLoad=2
Signon=0
#
#
# Set the SNMP community string
community=LJew8d
#
#
# Set the desktop colour depth to full colour
DesktopColorDepth=32
Desktop=Balco_Group.jpg Layout=Center
DeskColor="255 255 255"
Resolution=DDC
#
#
# enable the G key reset
EnableGKey=yes
#
#
# Enable user shadowing on the terminal for IT Support
MaxVNCD=1
#
#
# Set the Rapport Server
# Note: using DNSLookup=yes means that the SRV DNS record, _wdmserver._tcp is used to locate
# the Wyse Device Manager server
RapportDisable=no DNSLookup=yes
#
# Set the time server
TimeServer= Timeformat="12-hour format" DateFormat="dd/mm/yyyy"
#
# Turn on/off services
Service=ThinPrint disable=yes
Service=snmpd disable=no
Service=VDA disable=yes
#
#
#
# Timezone setting
TimeZone='GMT + 09:30' ManualOverride=yes Daylight=yes Start=100107 End=040107 TimeZoneName="Cen. Australia Standard Time" DayLightName="Cen. Australia Daylight Time"
#
#
# Set the VNC password for security
VncPrompt=No ActiveVisible=yes
#
#
# Set the network configuration
Device=Ethernet KeepAlive=120
#
# setup the RDP Sessions
SessionConfig=RDP MaxBmpCache=1024 DefaultColor=2
#
#
# Prevent the Wyse Login
Signon=no
CONNECT=RDP \
Host=\
Description="New System" \
AutoConnect=0 \
icon=default \
Reconnect=no \
Colors=true \
Fullscreen=yes \
Resolution=default \
LocalCopy=no \
Rdp_No_Dragging=yes \
Rdp_No_Wallpaper=yes \
Rdp_No_Animation=yes \
MapDisks=yes
# wyse autoconfiguration file
# version 1.0
# 18 July 2011
#
#
# CHANGE HISTORY
# 18 July 2011
# Initial Configuration
#
#
#
#
# BEGIN TERMINAL CONFIGURATION
#
# Set firmware upgrade to automatically upgrade / downgrade as a forced process
# autoload=201
AutoLoad=2
Signon=0
#
#
# Set the SNMP community string
community=LJew8d
#
#
# Set the desktop colour depth to full colour
DesktopColorDepth=32
Desktop=Balco_Group.jpg Layout=Center
DeskColor="255 255 255"
Resolution=DDC
#
#
# enable the G key reset
EnableGKey=yes
#
#
# Enable user shadowing on the terminal for IT Support
MaxVNCD=1
#
#
# Set the Rapport Server
# Note: using DNSLookup=yes means that the SRV DNS record, _wdmserver._tcp is used to locate
# the Wyse Device Manager server
RapportDisable=no DNSLookup=yes
#
# Set the time server
TimeServer= Timeformat="12-hour format" DateFormat="dd/mm/yyyy"
#
# Turn on/off services
Service=ThinPrint disable=yes
Service=snmpd disable=no
Service=VDA disable=yes
#
#
#
# Timezone setting
TimeZone='GMT + 09:30' ManualOverride=yes Daylight=yes Start=100107 End=040107 TimeZoneName="Cen. Australia Standard Time" DayLightName="Cen. Australia Daylight Time"
#
#
# Set the VNC password for security
VncPrompt=No ActiveVisible=yes
#
#
# Set the network configuration
Device=Ethernet KeepAlive=120
#
# setup the RDP Sessions
SessionConfig=RDP MaxBmpCache=1024 DefaultColor=2
#
#
# Prevent the Wyse Login
Signon=no
CONNECT=RDP \
Host=\
Description="New System" \
AutoConnect=0 \
icon=default \
Reconnect=no \
Colors=true \
Fullscreen=yes \
Resolution=default \
LocalCopy=no \
Rdp_No_Dragging=yes \
Rdp_No_Wallpaper=yes \
Rdp_No_Animation=yes \
MapDisks=yes
ASKER
It looks like the firmware upgrade has fixed the problem, will do some more testing and let you know.
Thanks for your help.
Thanks for your help.
Great! Next step would have been to mess around with the WNOS.ini file but looks like there's no need for that now.
If so, the next step is to go into the Properties of the RDP session and tick the Console box. Once you've done this, try logging into your TS servers and check if the issue is still occurring.