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User Mailbox Not Migrating to Exchange 2013

Posted on 2014-11-17
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Last Modified: 2014-12-08
We have a new Exchange 2013 server and migrated all users mailboxes from the old Exchange 2007 server without any problem except for one user. This one user goes thru the migration process like all the other users and is marked as 'completed', but in fact it never is migrated over. Any suggestions on what I can do to get this one remaining mailbox over to the new E2013 server?
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Question by:bnrtech
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7 Comments
 
LVL 31

Expert Comment

by:Gareth Gudger
ID: 40449092
This isn't a special mailbox by any chance is it? Discovery Search Mailbox, or, another System Mailbox.

Any errors reported in Event Viewer?

Maybe try running Clean-MailboxDatabase
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LVL 19

Expert Comment

by:R--R
ID: 40449282
Please use exchange management shell and check the actual status of the mailbox if it still exists in Exchange 2007 or 2013.
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LVL 9

Expert Comment

by:Veerappan Sundaram
ID: 40449585
Check the Move-Mailboxrequest log. You may get a clue.
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Author Comment

by:bnrtech
ID: 40449621
This is not a special mailbox (It is a staff person named Kevin)

What shell command do I run to check the status?

I searched for the Move-Mailboxrequest log but cannot locate any such file. Where would I find this log file?
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LVL 11

Expert Comment

by:hecgomrec
ID: 40452773
Make sure the mailbox fit all the new limits on the server, sometimes the mailbox contains errors and/or the size is bigger than the size allowed on the target server.

When setting up the migration set the limits for both of these and check it the target will allow the size for the mailbox.
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Accepted Solution

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bnrtech earned 0 total points
ID: 40480005
the mailbox had data corruption issues. We ended up opening a case with MS to get the mailbox moved. They ran a variety of PowerShell command before it could be migrated
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Author Closing Comment

by:bnrtech
ID: 40486389
this was the solution that worked
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