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bnrtech
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User Mailbox Not Migrating to Exchange 2013

We have a new Exchange 2013 server and migrated all users mailboxes from the old Exchange 2007 server without any problem except for one user. This one user goes thru the migration process like all the other users and is marked as 'completed', but in fact it never is migrated over. Any suggestions on what I can do to get this one remaining mailbox over to the new E2013 server?
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bnrtech

8/22/2022 - Mon
Gareth Gudger

This isn't a special mailbox by any chance is it? Discovery Search Mailbox, or, another System Mailbox.

Any errors reported in Event Viewer?

Maybe try running Clean-MailboxDatabase
R--R

Please use exchange management shell and check the actual status of the mailbox if it still exists in Exchange 2007 or 2013.
Veerappan Sundaram

Check the Move-Mailboxrequest log. You may get a clue.
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bnrtech

ASKER
This is not a special mailbox (It is a staff person named Kevin)

What shell command do I run to check the status?

I searched for the Move-Mailboxrequest log but cannot locate any such file. Where would I find this log file?
hecgomrec

Make sure the mailbox fit all the new limits on the server, sometimes the mailbox contains errors and/or the size is bigger than the size allowed on the target server.

When setting up the migration set the limits for both of these and check it the target will allow the size for the mailbox.
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bnrtech

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this was the solution that worked
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