?
Solved

How do I resolve my Intel Storage Manager array showing degraded when the drives are showing normal

Posted on 2014-11-17
1
Medium Priority
?
399 Views
Last Modified: 2015-04-07
I have a Raid 5 array in my computer.  My computer is a ASUS Mobo with an I7 processor and intel chips onboard.  The Raid 5 array is made up of 3 Sata HDD's all 1 TB in size, giving me just under 2 TB's of useable storage.  Recently one of the drives showed an error and my array started running in degraded.  I set the drive back to normal and had it rebuilding the array.  The rebuild failed.  Some sort of insert(?) error and when I rebooted the workstation, the 3 drives all show in normal mode but ISM says I'm still running in degraded mode.  I thought I was supposed to get an opportunity to complete the rebuild after the reboot?  

My computer seems to be running slow.  I'm pretty sure the i/o to the array is poor.  The workstation just seems to hang sometimes and if I let it go, it eventually does whatever read/write it was trying to do.

I have attached a pdf that shows the different screens in ISM.  Hopefully, someone can tell me what I need to do to get the array working properly again.
Intel-Storage-Manager-Degraded-Mode-When
0
Comment
Question by:jdancel
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
1 Comment
 
LVL 43

Accepted Solution

by:
Davis McCarn earned 2000 total points
ID: 40450341
The odds are that the drive which reported the error is actually failing.  I would suggest replacing it and then letting the array rebuild.
Unfortunately, it is very difficult to view the SMART attributes of drives configured in an array which is a shame as it would let the drive tell us about its own health.
0

Featured Post

Back Up Your Microsoft Windows Server®

Back up all your Microsoft Windows Server – on-premises, in remote locations, in private and hybrid clouds. Your entire Windows Server will be backed up in one easy step with patented, block-level disk imaging. We achieve RTOs (recovery time objectives) as low as 15 seconds.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article is an update and follow-up of my previous article:   Storage 101: common concepts in the IT enterprise storage This time, I expand on more frequently used storage concepts.
The article will include the best Data Recovery Tools along with their Features, Capabilities, and their Download Links. Hope you’ll enjoy it and will choose the one as required by you.
This video Micro Tutorial explains how to clone a hard drive using a commercial software product for Windows systems called Casper from Future Systems Solutions (FSS). Cloning makes an exact, complete copy of one hard disk drive (HDD) onto another d…
This tutorial will walk an individual through the process of installing the necessary services and then configuring a Windows Server 2012 system as an iSCSI target. To install the necessary roles, go to Server Manager, and select Add Roles and Featu…
Suggested Courses

770 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question