Remove my start seach ingine

We have windows 7 professional and we use firefox , chrome al IE and when we browse it keeps coming up. Which is the best way to remove ir

Moved from the VMWare TA to the Windows 7, Web Browsers and Anti-Virus Apps TA's.

rindi,
EE Topic Advisor

Open in new window

ViankusAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Andy MInternal Systems ManagerCommented:
Not sure exactly what you are referring to when you say "when we browse it keeps coming up"
Is it a separate pop-up window?
Does it open when you open Firefox?
What exactly does it state - is it one of the main search engines like Google/Yahoo/Bing?

You can change the default pages/tabs in Internet Options within Windows Control Panel.
You can also disable toolbars and add-ins within the relevant menus on the web browser.
If it's an unknown search engine/application it would be worth running a virus/malware scan - there's plenty of free online tools to do this such as AVG, Avast, Microsoft Security Essentials, Malware Bytes Antimalware.
0
Rob GMicrosoft Systems EngineerCommented:
Install CCleaner, and run it..
(This will clean out all temp files associated to the process)
Than..
Install Malwarebytes free edition.. Run update.. run the program, reboot when complete.
(This will remove the infection)


Links:
https://www.piriform.com/ccleaner/download/standard
https://www.malwarebytes.org/mwb-download/
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
jcimarronCommented:
viankus--
What is your present Search Engine?  What do you want as a Search Engine?
In IE you change the default Search Engine this way  (Do not worry about the subtitle of this reference.  It applies to more than Bing or Google.)
http://www.pcadvisor.co.uk/how-to/software/3447570/change-default-search-engine-in-ie/
If you want to remove one of the Search Engines right click|Delete.
0
Ultimate Tool Kit for Technology Solution Provider

Broken down into practical pointers and step-by-step instructions, the IT Service Excellence Tool Kit delivers expert advice for technology solution providers. Get your free copy now.

EirmanChief Operations ManagerCommented:
Are you referring to your homepage setting within your various browsers,
or are you referring to various popup etc, when you are browsing.

If it's the latter, do as earlier suggested and run malwarebytes in safe mode with your browsers turned off.
Then run a scan with hitmanPro

(and if you still have problems try SuperAntiSpyware)
0
jcimarronCommented:
viankus --
As you can see by the posts made so far, we are not clear what is happening.  Do you really mean Search Engine?  Or Home Page? Or...?
Can you show us a screenshot of what "keeps coming up"
0
Rob GMicrosoft Systems EngineerCommented:
It's likely, "My Search", which is a Malware, it is part of the Incredibar add-on or Trojan.. It used to in past days be called My Search Dial. It's a redirect.. a Pain..

Guessing since one of the tags is "malware"
0
ViankusAuthor Commented:
Probably what I should express in my question is that when  Chrome rebooted my home page has a search engine was " my startsearch overwriting my previous settings. But I followed the recommendation of a malware removal software given by you and resolvrd the problem. Thanks.
0
ViankusAuthor Commented:
Thanks
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Windows 7

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.