cpatte7372
asked on
VMware Virtual Machine Not Accessible
Hello Expert,
My hosting provider has given me four public ip addresses that I can use for my VM'. I have configured the VM with the public ip address and gateway provided by the hosting provider.
However, I can't ping the gateway. I'm sure there is something very simple that I'm missing.
Can you help?
Cheers
My hosting provider has given me four public ip addresses that I can use for my VM'. I have configured the VM with the public ip address and gateway provided by the hosting provider.
However, I can't ping the gateway. I'm sure there is something very simple that I'm missing.
Can you help?
Cheers
ASKER
Hi David,
At the moment, I can only access the VM via console.
I don't think my ISP has a problem with ICMP has I can ping the gateway from any remote PC.
Cheers
At the moment, I can only access the VM via console.
I don't think my ISP has a problem with ICMP has I can ping the gateway from any remote PC.
Cheers
ASKER
Can you answer my second question?
If it´s true can you ping your VM Machine?
If it´s true can you ping your VM Machine?
ASKER CERTIFIED SOLUTION
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ASKER
Hi David,
I can only access the VM from the console from the vSphere client..
Are you able to access th VM´s?
I can only access the VM from the console from the vSphere client..
Do as Hancok mention, and also check your OS for ports blocked in the OS Firewall, like RDP, ICMP, remote connections and so on.
Can you provide the OS?
Can you provide the OS?
ASKER
Going to upload screenshot
ASKER
I have turned off the firewall.
Andrew, I have configured the TCP/IP on the VM to match the same subnet and mask as the host. Can you let me know where I can find the network properties of the host?
Cheers
Andrew, I have configured the TCP/IP on the VM to match the same subnet and mask as the host. Can you let me know where I can find the network properties of the host?
Cheers
are the gateways the same as the Host?
Select Host > Configuration Tab > DNS and Routing
Select Host > Configuration Tab > DNS and Routing
Carlton....
Are you using ESXi ?
Where are you getting these instructions from.....
these are for VMware Workstation.....VMware Player.....VMware Server........
NO NO NO NO NO NO NO NO NO
Are you using ESXi ?
Where are you getting these instructions from.....
these are for VMware Workstation.....VMware Player.....VMware Server........
NO NO NO NO NO NO NO NO NO
can you host ping the VM, and VM ping the host to check network?
ASKER
And even with the firewall disabled you will need to enable remote acess to the machine.
ALso check if this is enable Control Panel -> System and Security -> System -> Remote settings
ALso check if this is enable Control Panel -> System and Security -> System -> Remote settings
ASKER
Andrew,
Yes the gateway's are the same as the host... why?
Yes the gateway's are the same as the host... why?
ASKER
I don't understand how I can't ping the host or gateway??
Are the IP Address of the Host and VM, on the same subnet work and net mask ?
if they are on the same network, Host and VM, should be able to ping each other....
Your VMs are connected to a Public Network?
Screenshot of networking please.....
if they are on the same network, Host and VM, should be able to ping each other....
Your VMs are connected to a Public Network?
Screenshot of networking please.....
Screenshot of networking, vSwitches.... please...
I already know your IP Address!!!
I already know your IP Address!!!
ASKER
Andrew,
The above screenshot is that of the tcp/ip settings on the VM
The above screenshot is that of the tcp/ip settings on the VM
ASKER
There must be something simple that I'm missing ....
You have made sure, the IP Address of Host and VM are different ?
so you four public IPs are
64.187.x.x
64.187.x.x
64.187.x.x
64.187.x.x
?
and one of these is also ESXi Host?
so you four public IPs are
64.187.x.x
64.187.x.x
64.187.x.x
64.187.x.x
?
and one of these is also ESXi Host?
ASKER
Andrew,
Absolutely correct,
The ESXi host has the first address and VM has the second address...
Absolutely correct,
The ESXi host has the first address and VM has the second address...
And can you check if the netmask is in the subnet range for that subnet?
ASKER
Yes, that is working!
That's why I asked, Does the ESXi host and VM, connected to the same Public Network!
What had you connected the VM to ?
what network?
none ?
That's why I asked, Does the ESXi host and VM, connected to the same Public Network!
What had you connected the VM to ?
what network?
none ?
ASKER
The VM was connected to a network called ProdLan
That was not connected anywhere? or wrong LAN!!
TIP Make sure you use really secure passwords! 16-20 chars, upper, lower, numbers, chars!
if you hang things directly off a public IP!
TIP Make sure you use really secure passwords! 16-20 chars, upper, lower, numbers, chars!
if you hang things directly off a public IP!
ASKER
Thanks again Andrew, and for the advice.
Cheers
Cheers
ASKER
Cheers mate.
Are you able to access th VM´s?
As security concern probably your ISP has disable ICMP protocol for the gateways, so you can´t ping your gateway but you can access the VM´s or ohter protocols.
Let us know.
Regards