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outlook 2010 receive error (0x80004005)

Posted on 2014-11-18
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Last Modified: 2014-12-05
I have a Win7 PC with Outlook 2010 that has stopped being able to receive mail from a POP account.  The account can be checked from another PC and is functional with Webmail, so I am pretty sure that the mailbox itself is OK.  I tried loading OL in safemode and that did not help.  I tried to repair the PST file and that did not help either.  What should I try now?  Is there a way to check the OL profile?

thanks
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Question by:SIDESHOWBLAH
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John Hurst earned 500 total points
ID: 40451452
Look in the Account, More Settings, Advanced tab and check that the port settings are correct. The ISP may have changed. Find the ISP support page and check your Port settings and SSL security.  Is the Account Password there? It may have gotten deleted.

If that does not help, back up your PST file (for safety), exit Outlook, go to Control Panel, Mail, and delete the Outlook Profile. This deletes the Account so be SURE you know how the remake the account and know the password..  

Now restart Outlook, make a new Account (manual NOT wizard) and point the account to your PST file.

All should be well now.
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by:SIDESHOWBLAH
ID: 40483040
I deleted the profile from the control panle and then created a new one and pointed it to the existing .PST file and the same problem exists.  And somehow the email Rules were even maintained.  So I deleted the new mail profile and created another and pointed mail to a new .pst file and mail is moving again.  thanks
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by:John Hurst
ID: 40483067
Thanks for the update and I was happy to help.
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