Access to our business Facebook page

Our former employee set up a Facebook page for our non-profit organization called UpToParents.
The facebook page seems to exist at www.FaceBook.com/UpToParents.

However I have heard that business Facebook pages are linked to someone's individual page.

We do not have any idea who this would be, or how we get admin access to our business Facebook page.

Can someone help or give me an idea of what I need to do?

Thanks in advance,

Mark
karnac2020Asked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Jason C. LevineNo oneCommented:
However I have heard that business Facebook pages are linked to someone's individual page.

Yes.  All Facebook pages and groups are ultimately controlled by an individual user account (or several accounts).  The user creates the page or group but that user can also add other users in a variety of roles.  In this case, I would take the following steps:

1) Go to the page and post a message there.  That should alert the page owner and then ask them to add you as a page admin.

2) If that doesn't work, use the Report a Problem feature on Facebook to initiate a support contact.  They will probably have you send some form of verification you represent the organization for the page and once you do that, they will assign your account as a page admin and you can get control over it.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
karnac2020Author Commented:
Thanks Jason. I will give 2) a try.

Mark
0
Lucas BishopClick TrackerCommented:
Info section shows charlie@ as the contact for the business. Any possibility that a previous employee named Charlie set up the page? If so, I'd start by getting in touch with him/her.

https://www.facebook.com/UpToParents/info
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Facebook

From novice to tech pro — start learning today.