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Exchange Global Address Book

We recently moved from an ISP email situation to Exchange 2010. The server is running Windows Server 2008 R2 Standard with Exchange 2010. The former setup included .pst files for each user. When we switched to Exchange we imported the .pst file to each user's account. The problem relates to one user adding a new email contact that is not propagated to all the other users. So I believe we would require a "Global Address Book" for all users to be able to access. Right now there are two address books for each user - the regular "Contacts" and the company's address book. What would be the best way to make this work?
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Generator
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Generator
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2 Solutions
 
Gareth GudgerCommented:
You would want to add these global contacts as Mail Contacts in Exchange.

Instructions on how to do that for Exchange 2010.
http://technet.microsoft.com/en-us/library/aa997138(v=exchg.141).aspx

Once you create that Mail Contact it will appear in both the Global Address List and the All Contacts address list (which is a subfolder of All Address Lists.)

A Mail Contact will add itself to those lists automatically. So no further intervention required. Plus all users can see these lists by default.
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Sabi GorayaNetwork AdministratorCommented:
I think the best way will be to create contacts public folder and import all the contacts into the public folder and then include the public folder into the address book.

Thats what come to mind first ting, see if that works for you, because this will save a lot of time in manually creating contacts.
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GeneratorAuthor Commented:
Is there a way to import or migrate the existing client address book (Acme Address Book) into either a GAL or a public folder?
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Gareth GudgerCommented:
You can import them if they are in a CSV format.
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GeneratorAuthor Commented:
We have created a shared folder (acme shared folder) with a "Contacts" subfolder. The companies clients are listed in the "Contact" subfolder. When one user adds to the contacts - all users can see the change. The only problem relates to this address folder - it is not showing up in the "address List". We want this address list to be the first available one when clicking the "Address Book". Please help.
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Gareth GudgerCommented:
Hey Generator,

I think this is what you are looking for. It documents making the change in Outlook.
http://www.msoutlook.info/question/262
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