Solved

Quick Edit, Bulk Edit and Tags won't work in Woocommerce Products or Posts

Posted on 2014-11-19
3
574 Views
Last Modified: 2014-11-20
I'm using Woocommerce along with their Product Vendors plug-in, with Woothemes "Coquette"

Yesterday morning everything worked fine and then some time during the day we lost the ability to add Tags to products and posts.  When you click the "Add" button to add a tag nothing happens.  If you click on a tag in the cloud, nothing happens.

At the same time, Quick Edit and Bulk Edit just stopped working.  When you select product(s) or post(s) and then apply "Edit" the screen just refreshes.

I added no new plug-ins to the site yesterday and I've deleted a few today but no luck.  I also didn't install any updates on anything.  Everything worked in the morning and then something mysterious happened :)  

I tried adding define('SCRIPT_DEBUG', true); to my WP-config.php file and that didn't help.  
I have cleared cache and history in my browser - Chrome.  Doesn't work in FF either BTW
My server PHP is set to 64M
I have WP Super Cache installed but have no idea if it's configured properly.  One of the tech guys at Hostgator set it up for me and I haven't touched it.

We have multiple vendors accessing our site from separate locations and we're also using Woo's Product Vendor Plug-in.  All vendors are experiencing this problem.

We currently have about 6500 products listed.  I thought that might be the problem so I emptied the trash last night and that didn't help either.  

I'm not very technical at all but I do know my way around all the files and I'm not afraid to try anything if you think it would help :)
0
Comment
Question by:Donna Anderson
  • 2
3 Comments
 
LVL 70

Accepted Solution

by:
Jason C. Levine earned 500 total points
ID: 40453108
Some additional troubleshooting steps:

Try disabling all plugins except WooCommerce and Product Vendor.  Test.

If the problem persists, disable Product Vendor. Test.

If the problem persists, switch to a different theme (TwentyFourteen recommended). Test.

If the problem persists after those steps, re-install WordPress from the Dashboard | Updates.

Let us know the results.
0
 

Author Closing Comment

by:Donna Anderson
ID: 40454675
You rock, Jason!  I went right down your list and found the problem when I switched to Twenty Fourteen.  I had a theme update come through about a week ago and that must be how all this started.  We've had small problems pop up with previous updates but I didn't realize the theme updates were the cause.  Now I'll know what to watch for in the future and what precautions to take before I accept the updates.  Thank you so much!  I wish I'd found this site a week ago.  It would have saved me a lot of agony :)
0
 
LVL 70

Expert Comment

by:Jason C. Levine
ID: 40455894
Thanks for the kind words.
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In Part I (http://www.experts-exchange.com/Web_Development/Blogs/WordPress/A_8410-Getting-Started-In-WordPress-Part-I.html), I introduced you to the powerful WordPress backend, the WordPress administrative Dashboard.  In Part II, I will introduce yo…
Are you using email marketing software? If not, you're missing out on effortless marketing and the reaching of desired conversion rates through email marketing software.
The purpose of this video is to demonstrate how to properly insert a Vimeo Video into a WordPress site or Blog. This will be demonstrated using a Windows 8 PC. Go to your WordPress login page. This will look like the following: mywebsite.com/wp…
The purpose of this video is to demonstrate how to update a WordPress Site’s version. WordPress releases new versions of its software frequently and it is important to update frequently in order to keep your site secure, and to get new WordPress…

929 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

10 Experts available now in Live!

Get 1:1 Help Now