?
Solved

Quick Edit, Bulk Edit and Tags won't work in Woocommerce Products or Posts

Posted on 2014-11-19
3
Medium Priority
?
984 Views
Last Modified: 2014-11-20
I'm using Woocommerce along with their Product Vendors plug-in, with Woothemes "Coquette"

Yesterday morning everything worked fine and then some time during the day we lost the ability to add Tags to products and posts.  When you click the "Add" button to add a tag nothing happens.  If you click on a tag in the cloud, nothing happens.

At the same time, Quick Edit and Bulk Edit just stopped working.  When you select product(s) or post(s) and then apply "Edit" the screen just refreshes.

I added no new plug-ins to the site yesterday and I've deleted a few today but no luck.  I also didn't install any updates on anything.  Everything worked in the morning and then something mysterious happened :)  

I tried adding define('SCRIPT_DEBUG', true); to my WP-config.php file and that didn't help.  
I have cleared cache and history in my browser - Chrome.  Doesn't work in FF either BTW
My server PHP is set to 64M
I have WP Super Cache installed but have no idea if it's configured properly.  One of the tech guys at Hostgator set it up for me and I haven't touched it.

We have multiple vendors accessing our site from separate locations and we're also using Woo's Product Vendor Plug-in.  All vendors are experiencing this problem.

We currently have about 6500 products listed.  I thought that might be the problem so I emptied the trash last night and that didn't help either.  

I'm not very technical at all but I do know my way around all the files and I'm not afraid to try anything if you think it would help :)
0
Comment
Question by:Donna Anderson
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 70

Accepted Solution

by:
Jason C. Levine earned 2000 total points
ID: 40453108
Some additional troubleshooting steps:

Try disabling all plugins except WooCommerce and Product Vendor.  Test.

If the problem persists, disable Product Vendor. Test.

If the problem persists, switch to a different theme (TwentyFourteen recommended). Test.

If the problem persists after those steps, re-install WordPress from the Dashboard | Updates.

Let us know the results.
0
 

Author Closing Comment

by:Donna Anderson
ID: 40454675
You rock, Jason!  I went right down your list and found the problem when I switched to Twenty Fourteen.  I had a theme update come through about a week ago and that must be how all this started.  We've had small problems pop up with previous updates but I didn't realize the theme updates were the cause.  Now I'll know what to watch for in the future and what precautions to take before I accept the updates.  Thank you so much!  I wish I'd found this site a week ago.  It would have saved me a lot of agony :)
0
 
LVL 70

Expert Comment

by:Jason C. Levine
ID: 40455894
Thanks for the kind words.
0

Featured Post

On Demand Webinar: Networking for the Cloud Era

Ready to improve network connectivity? Watch this webinar to learn how SD-WANs and a one-click instant connect tool can boost provisions, deployment, and management of your cloud connection.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

E-commerce is quite a gambling world, and you should never entrust your business to a lucky chance. In order to outrun your competitors in a race to attract as many customers as possible, you need to have a well thought-out strategy under your belt.…
SSL stands for “Secure Sockets Layer” and an SSL certificate is a critical component to keeping your website safe, secured, and compliant. Any ecommerce website must have an SSL certificate to ensure the safe handling of sensitive information like…
The purpose of this video is to demonstrate how to Test the speed of a WordPress Website. Site Speed is an important metric of a site’s health. Slow site speed can result in viewers leaving your site quickly and not seeing your content. This…
You have products, that come in variants and want to set different prices for them? Watch this micro tutorial that describes how to configure prices for Magento super attributes. Assigning simple products to configurable: We assigned simple products…

762 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question