Our partner organisation has a contract with a 3rd party to host and support an IT application. The contract has no specific SLA's around issues such as performance, availability, issue resolution etc. However, the 3rd party do offer a "service charter" which details what standards and metrics they will align to with their service provision. Is this adequate, or do you still need SLA's in place?
Discover new time-saving features in one game-changing release, ScreenConnect 6.0, based on partner feedback. New features include a redesigned UI, app configurations and chat acknowledgement to improve customer engagement!
When you try to share a printer , you may receive one of the following error messages.
Error message when you use the Add Printer Wizard to share a printer:
Windows could not share your printer. Operation could not be completed (Error 0x000006…
In the wake of AWS' S3 outage, we want to discuss the importance of storage and data diversification in the event of a hack, crash, or system disruption. We spoke with Experts Exchange’s COO Gene Richardson for a deeper understanding.
After creating this article (http://www.experts-exchange.com/articles/23699/Setup-Mikrotik-routers-with-OSPF.html), I decided to make a video (no audio) to show you how to configure the routers and run some trace routes and pings between the 7 sites…
Internet Business Fax to Email Made Easy -
With eFax Corporate (http://www.enterprise.efax.com), you'll receive a dedicated online fax number, which is used the same way as a typical analog fax number.
You'll receive secure faxes in your email, fr…