We are looking for a VOIP solution and we have the following requirements:
1. To be able to forward call into the organisation - to other departments for example.
2. To have a "hold" function.
3. To have a voicemail function.
4. The equipment to have the option to work with headsets.
5. Software phone
The idea if the solution needed is to work like phone central, to be able to accept, transfer multiple calls.