Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
Solved

internet radio keeps dropping out?

Posted on 2014-11-19
4
205 Views
Last Modified: 2014-11-23
I have a Naim stereo tuner that is currently set up to use the wifi signal in our apartment.  The tuner keeps dropping out after a relatively short period of time when it is playing classical music.  Admittedly, we are on Bell Fibre optics which provides a fairly high internet speed.  Where the problem is more significant is when trying to play stations from England rated at 320 kbps.  The wireless router is only 4-5 feet away from the Naim tuner.  I have also tried connecting the tuner directly to the wifi router by ethernet cable and the problem although less significant still occurs.  What do you think might be causing this problem and what should I do to correct the problem?
thanks,
capreol
0
Comment
Question by:capreol
  • 2
4 Comments
 
LVL 88

Accepted Solution

by:
rindi earned 250 total points
ID: 40452443
Maybe there's a problem with the tuner. I'd check whether there are firmware upgrades available for it.
0
 
LVL 6

Expert Comment

by:Sir Learnalot
ID: 40452677
Wired connectivity will always give you a better connection, but you might be limited by the service not your internet connection. Go to http://www.speedtest.net/ and report back on your internet speed using the wired connection first then on a wireless connection.

Ensure your router has media streaming / gaming support enabled, most routers have this option.
0
 
LVL 6

Assisted Solution

by:Sir Learnalot
Sir Learnalot earned 250 total points
ID: 40452678
Also upgrade firmware for router, tuner, and all networking equipment. This actually makes a big difference sometimes
0
 

Author Closing Comment

by:capreol
ID: 40461272
Naim the company that produces this equipment has responded to my request for support by saying that they are sending the problem to research and development.  The problem is particularly noticeable with the 320 kbps channels.  I strongly believe that it will require a firmware upgrade for the Naim unit.  In the meantime I am using a direct connection by Ethernet cable to the modem/router.  The internet speed is very high so that is not the problem.  It is Bell fiber optics.
thanks for your help,
capreol
0

Featured Post

Flexible connectivity for any environment

The KE6900 series can extend and deploy computers with high definition displays across multiple stations in a variety of applications that suit any environment. Expand computer use to stations across multiple rooms with dynamic access.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Tagging ports on a managed switch 6 61
Linksys 4 port wireless router 62 60
Cisco Wireless Access Controller 3 12
WLC and radius 4 11
Today sees the launch of a new case study, focusing on BYOD technologies we have been working with for some time now.  But with the advent of 802.11ac wireless technologies and the story behind our landmark developments, we would like to share this …
Working settings for French ISP Orange "Prêt à Surfer" SIM cards for data connections only. Can't be found anywhere else !
In this video, we discuss why the need for additional vertical screen space has become more important in recent years, namely, due to the transition in the marketplace of 4x3 computer screens to 16x9 and 16x10 screens (so-called widescreen format). …
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…

828 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question