asked on
Microsoft's Live.com emails being delayed
All the emails that I send via my live.com account (xyz@live.com) are being delayed 24-48 hours. This started happening about 3 weeks ago. If I send an email via my earthlink.net or outlook.com paths, the emails go through immediately. This problem is only affecting my live.com address. It happens on both my phone and my desktop. I’ve been sending a bunch of test emails to see how long it takes to be delivered. Lately, I’ve noticed that all of my test emails go through in the middle of the day (between noon and 2), and then, they stop for another 24 hours. (In other words, I receive all of my test emails all at once, and then nothing again for 24 hours. Weird.) I receive the “postmaster delayed email” message about 12 hours after I’ve sent the message.
I’ve gone online in the Microsoft support communities and this is a problem that seems to pop up regularly, if not widespread.
The reason it’s a big problem, is that my phone defaults to send replies via the live.com address. If I “reply” to a message on my phone, that message will not be delivered for more than 24 hours.
I’ve gone online in the Microsoft support communities and this is a problem that seems to pop up regularly, if not widespread.
The reason it’s a big problem, is that my phone defaults to send replies via the live.com address. If I “reply” to a message on my phone, that message will not be delivered for more than 24 hours.
Microsoft ApplicationsWindows PhoneMicrosoft 365
Last Comment
Go-Bruins
ASKER
Hi, how do I do that from a program like MS Outlook (2013)?
Is this something the recipient can see or the sender?
Is this something the recipient can see or the sender?
Open the email in Outlook 2013. Go to the File menu / Properties. In the window that pops up you'll see Internet Headers.
The easiest way to view them is to copy that text and paste it into a text editor.
The information is newest on top, so to view it you go from the bottom to top.
The easiest way to view them is to copy that text and paste it into a text editor.
The information is newest on top, so to view it you go from the bottom to top.
ASKER
Great. I will await an email from the problem account (may take a day), and I'll forward details here if I can't decipher?
ASKER
So here's what I have. An email was sent at 10:06, but didn't arrive at the destination until over 4 hours later. Where's the bottleneck:
//////////////////////////
x-store-info:J++/JTCzmObr+
Authentication-Results: hotmail.com; spf=none (sender IP is 209.86.89.61) smtp.mailfrom=john_do@eart
X-SID-PRA: john_do@earthlink.net
X-AUTH-Result: NONE
X-SID-Result: NONE
X-Message-Status: n:n
X-Message-Delivery: Vj0xLjE7dXM9MDtsPTE7YT0xO0
X-Message-Info: NhFq/7gR1vRIrLRdm91QQWa6bZ
Received: from elasmtp-galgo.atl.sa.earth
Wed, 19 Nov 2014 14:41:50 -0800
DomainKey-Signature: a=rsa-sha1; q=dns; c=nofws;
s=dk20050327; d=earthlink.net;
b=KES5++NgA9ChfBqTBzJpRgAc
h=X-TMN:Message-ID:Content
Received: from [157.56.23.9] (helo=mail.hotmail.com)
by elasmtp-galgo.atl.sa.earth
(envelope-from <john_do@earthlink.net>)
id 1XrDwc-0002Ma-DQ
for Mary_do@outlook.com; Wed, 19 Nov 2014 17:41:50 -0500
Received: from COL402-EAS395 ([157.56.23.7]) by COL004-WSS1S2.hotmail.com over TLS secured channel with Microsoft SMTPSVC(7.5.7601.22751);
Wed, 19 Nov 2014 10:06:39 -0800
X-TMN: [34pDFtlYpT1750DKFl3tmpsN4
Message-ID: <COL402-EAS395A252D2FFEDE1
Content-Type: multipart/alternative;
boundary="_f99b6079-fc6e-4
MIME-Version: 1.0
To: John <Mary_do@outlook.com>
From: john_co <john_do@earthlink.net>
Subject: RE: Technology Questions
Date: Wed, 19 Nov 2014 10:06:26 -0800
X-OriginalArrivalTime: 19 Nov 2014 18:06:39.0584 (UTC) FILETIME=[90F13E00:01D0042
X-ELNK-Trace: c01fa38dee8bf66094f5150ab1
X-Originating-IP: 157.56.23.9
Return-Path: john_do@earthlink.net
//////////////////////////
x-store-info:J++/JTCzmObr+
Authentication-Results: hotmail.com; spf=none (sender IP is 209.86.89.61) smtp.mailfrom=john_do@eart
X-SID-PRA: john_do@earthlink.net
X-AUTH-Result: NONE
X-SID-Result: NONE
X-Message-Status: n:n
X-Message-Delivery: Vj0xLjE7dXM9MDtsPTE7YT0xO0
X-Message-Info: NhFq/7gR1vRIrLRdm91QQWa6bZ
Received: from elasmtp-galgo.atl.sa.earth
Wed, 19 Nov 2014 14:41:50 -0800
DomainKey-Signature: a=rsa-sha1; q=dns; c=nofws;
s=dk20050327; d=earthlink.net;
b=KES5++NgA9ChfBqTBzJpRgAc
h=X-TMN:Message-ID:Content
Received: from [157.56.23.9] (helo=mail.hotmail.com)
by elasmtp-galgo.atl.sa.earth
(envelope-from <john_do@earthlink.net>)
id 1XrDwc-0002Ma-DQ
for Mary_do@outlook.com; Wed, 19 Nov 2014 17:41:50 -0500
Received: from COL402-EAS395 ([157.56.23.7]) by COL004-WSS1S2.hotmail.com over TLS secured channel with Microsoft SMTPSVC(7.5.7601.22751);
Wed, 19 Nov 2014 10:06:39 -0800
X-TMN: [34pDFtlYpT1750DKFl3tmpsN4
Message-ID: <COL402-EAS395A252D2FFEDE1
Content-Type: multipart/alternative;
boundary="_f99b6079-fc6e-4
MIME-Version: 1.0
To: John <Mary_do@outlook.com>
From: john_co <john_do@earthlink.net>
Subject: RE: Technology Questions
Date: Wed, 19 Nov 2014 10:06:26 -0800
X-OriginalArrivalTime: 19 Nov 2014 18:06:39.0584 (UTC) FILETIME=[90F13E00:01D0042
X-ELNK-Trace: c01fa38dee8bf66094f5150ab1
X-Originating-IP: 157.56.23.9
Return-Path: john_do@earthlink.net
ASKER CERTIFIED SOLUTION
THIS SOLUTION ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
ASKER
I'm going to have him send an email directly from his Live.com account to my Outlook account.
But, if you had to guess from the header above, who's the culprit? where is the holdup?
Thanks.
But, if you had to guess from the header above, who's the culprit? where is the holdup?
Thanks.
SOLUTION
THIS SOLUTION ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
ASKER
Thanks much. That's what I've suspected.
Unless it's your server causing the problem, the only thing you can do it contact support for wherever the hold-up is, i.e. live.com.