CNC-Guy
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Windows Server 2012 terminal services creating multiple user profiles
Hi
I installed a Multipoint 2012 System in a School and I'm having problems with user profile folders.
I partitioned the single hard disk to C: (protected op sys volume) and E: (user files and folders).
I changed the registry key to create users folders under E:\Users and this initially worked fine.
I log in as User1 and I get a new folder E:\Users\User1 with all the usual folders underneath.
However I now find that randomly when I restart the server and then login as the same user I get a new folder E:\Users\User1.MULTIPOINT-
This has the effect that the next time the user logs on he cannot see his documents (they are in the original User1\Documents folder) because the new profile folder has been created.
Help - how do I stop this happening?
I installed a Multipoint 2012 System in a School and I'm having problems with user profile folders.
I partitioned the single hard disk to C: (protected op sys volume) and E: (user files and folders).
I changed the registry key to create users folders under E:\Users and this initially worked fine.
I log in as User1 and I get a new folder E:\Users\User1 with all the usual folders underneath.
However I now find that randomly when I restart the server and then login as the same user I get a new folder E:\Users\User1.MULTIPOINT-
This has the effect that the next time the user logs on he cannot see his documents (they are in the original User1\Documents folder) because the new profile folder has been created.
Help - how do I stop this happening?
SOLUTION
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My apologies, I just assumed you were using roaming profiles. Check the Profile and Remote Desktop Services Profile tabs in Active Directory Users and Computers to check if accounts are using roaming profiles.
Have you tried downloading Process Explorer to see if there are any open handles in the profile folder that gets duplicated?
Have you tried downloading Process Explorer to see if there are any open handles in the profile folder that gets duplicated?
ASKER
There is no AD as Multipoint 2012 is a standalone system running on Windows 2012 Standard platform with MSTS for the clients.
So I cannot check that.
How else would I check on a W2012 Standard install?
I have PE already and will get back on the system tomorrow.
So I cannot check that.
How else would I check on a W2012 Standard install?
I have PE already and will get back on the system tomorrow.
If you don't use AD then I highly doubt you'll be using roaming profiles. You can check anyway by going to Control Panel > System > Advanced system settings > click the Settings button for User Profiles > look under the Type column, it will either say Local or Roaming.
See how you go with PE, there's probably something holding a lock on one of the files causing the new user profiles to be created.
See how you go with PE, there's probably something holding a lock on one of the files causing the new user profiles to be created.
ASKER
I will try it - any idea what I am looking for?
One other question - I have deleted the older profile folders as they are no longer in use.
I would like to rename the latest profiles to just the username again.
How can I do this?
I tried renaming the folder and then changing the registry entries for that folder.
But when I login as that user I get an error.
If I delete the user and the folder then I get the correct user folder back next time I login but there are hundreds of users.
One other question - I have deleted the older profile folders as they are no longer in use.
I would like to rename the latest profiles to just the username again.
How can I do this?
I tried renaming the folder and then changing the registry entries for that folder.
But when I login as that user I get an error.
If I delete the user and the folder then I get the correct user folder back next time I login but there are hundreds of users.
ASKER
One thing I have noticed is that the users on the remote desktops only get a "Disconnect" option and not a "Logoff" option. When I check the server the user is logged and "suspended"
Is there a way I can change this so the remote users see a "Logoff" option?
Is there a way I can change this so the remote users see a "Logoff" option?
ASKER CERTIFIED SOLUTION
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ASKER
OK -the users were clicking the power button and then disconnecting.
However this does not appear to be the problem as I logged off all the users, restarted the MP server and then logged in again as a user and it created a new profile.
This after a clean boot.
Any ideas.
I already changed the MaxDisconnectionTime registry key to 1000 (1 sec) under HKLM/SW/Policies/Ms/Win/ NT/Terminal Services to force a logoff and it did not help.
Thanks
However this does not appear to be the problem as I logged off all the users, restarted the MP server and then logged in again as a user and it created a new profile.
This after a clean boot.
Any ideas.
I already changed the MaxDisconnectionTime registry key to 1000 (1 sec) under HKLM/SW/Policies/Ms/Win/ NT/Terminal Services to force a logoff and it did not help.
Thanks
Hmm any warnings/errors in the Event Logs on the 2012 TS when the affected users log on?
SOLUTION
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ASKER
VB_ITS gave me some excellent pointers which helped me find the solution but did not provide a complete solution.
Multipoint 2012 seems to be a minority product with little support.
Multipoint 2012 seems to be a minority product with little support.
ASKER
Not sure whether Multipoint Server uses roaming profiles - how would I check?