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ex2010 reconnect mailbox

using exch 2010 and I want to reconnect a disconnected mailbox (ie. JSmith).  I don't understand the part where it asks to enter a 'Matching user' or 'Existing user' (see pic).  The users AD account is deleted.  Can someone please explain what I choose here?  I just want to reconnect their mailbox so I can eventually export it to a .pst.
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jkimzlg
Asked:
jkimzlg
2 Solutions
 
Satyendra SharmaMicrosoft UC Technical ArchitectCommented:
If you select 'matching user' exchange will query active directory and will present account that matches the disconnected mailbox name or similar accounts.

Existing users is any user account that doesn't have a mailbox already assigned and can be totally different name then the disconnected mailbox names.
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David CarrCommented:
If the account has been permanently deleted you will have to get the mailbox reconnected by doing a recovery from Active Directory then connecting the mailbox to the restored AD account.
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Satyendra SharmaMicrosoft UC Technical ArchitectCommented:
Example :-

If you happen to accidently delete a mailbox that belongs to Jsmith and the AD account still exists when you select 'matching user' when reconnecting it will list jsmith (john smith) jsmith (joe smith) etc as long as they don't have a mailbox already.  But in your case since the AD account is already deleted and you want to connect the mailbox that belonged to Jsmith to Dave Hansen you should select 'Existing user' and then you can specify any user account from ad without mailbox and look for 'Dave Hansen' in your search or it will list all the user account without mailbox in your AD.
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Satyendra SharmaMicrosoft UC Technical ArchitectCommented:
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jkimzlgAuthor Commented:
can I create there AD name again (JSmith) and select 'Existing user'?
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Rajitha ChimmaniCommented:
If your requirement is only to get the contents of mailbox exported to PST you can use any test account (or your admin account if you are allowed to) which has no mailbox associated with it. You can select Existing User and browse for the test account.

You dont need to have the account with same name. Just any user account with no mailbox will help. Once you connect the mailbox to a test account, export the contents to PST and disable the mailbox again.
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Satyendra SharmaMicrosoft UC Technical ArchitectCommented:
If you create the same user again you can use either option matching or existing user. The only difference would be that when selecting matching user the newly created JSmith will appear and when selecting existing user it will list all users and you can select the newly create Jsmith.
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