jkimzlg
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ex2010 reconnect mailbox
using exch 2010 and I want to reconnect a disconnected mailbox (ie. JSmith). I don't understand the part where it asks to enter a 'Matching user' or 'Existing user' (see pic). The users AD account is deleted. Can someone please explain what I choose here? I just want to reconnect their mailbox so I can eventually export it to a .pst.
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If the account has been permanently deleted you will have to get the mailbox reconnected by doing a recovery from Active Directory then connecting the mailbox to the restored AD account.
Example :-
If you happen to accidently delete a mailbox that belongs to Jsmith and the AD account still exists when you select 'matching user' when reconnecting it will list jsmith (john smith) jsmith (joe smith) etc as long as they don't have a mailbox already. But in your case since the AD account is already deleted and you want to connect the mailbox that belonged to Jsmith to Dave Hansen you should select 'Existing user' and then you can specify any user account from ad without mailbox and look for 'Dave Hansen' in your search or it will list all the user account without mailbox in your AD.
If you happen to accidently delete a mailbox that belongs to Jsmith and the AD account still exists when you select 'matching user' when reconnecting it will list jsmith (john smith) jsmith (joe smith) etc as long as they don't have a mailbox already. But in your case since the AD account is already deleted and you want to connect the mailbox that belonged to Jsmith to Dave Hansen you should select 'Existing user' and then you can specify any user account from ad without mailbox and look for 'Dave Hansen' in your search or it will list all the user account without mailbox in your AD.
ASKER
can I create there AD name again (JSmith) and select 'Existing user'?
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Existing users is any user account that doesn't have a mailbox already assigned and can be totally different name then the disconnected mailbox names.