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jkimzlg
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ex2010 reconnect mailbox

using exch 2010 and I want to reconnect a disconnected mailbox (ie. JSmith).  I don't understand the part where it asks to enter a 'Matching user' or 'Existing user' (see pic).  The users AD account is deleted.  Can someone please explain what I choose here?  I just want to reconnect their mailbox so I can eventually export it to a .pst.
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ExchangeWindows Server 2008

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Satyendra Sharma

8/22/2022 - Mon
Satyendra Sharma

If you select 'matching user' exchange will query active directory and will present account that matches the disconnected mailbox name or similar accounts.

Existing users is any user account that doesn't have a mailbox already assigned and can be totally different name then the disconnected mailbox names.
David Carr

If the account has been permanently deleted you will have to get the mailbox reconnected by doing a recovery from Active Directory then connecting the mailbox to the restored AD account.
Satyendra Sharma

Example :-

If you happen to accidently delete a mailbox that belongs to Jsmith and the AD account still exists when you select 'matching user' when reconnecting it will list jsmith (john smith) jsmith (joe smith) etc as long as they don't have a mailbox already.  But in your case since the AD account is already deleted and you want to connect the mailbox that belonged to Jsmith to Dave Hansen you should select 'Existing user' and then you can specify any user account from ad without mailbox and look for 'Dave Hansen' in your search or it will list all the user account without mailbox in your AD.
I started with Experts Exchange in 2004 and it's been a mainstay of my professional computing life since. It helped me launch a career as a programmer / Oracle data analyst
William Peck
Satyendra Sharma

jkimzlg

ASKER
can I create there AD name again (JSmith) and select 'Existing user'?
ASKER CERTIFIED SOLUTION
Rajitha Chimmani

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