Link to home
Start Free TrialLog in
Avatar of craig Fenn
craig Fenn

asked on

Sun Netra 210 SC Alert:SCC Has been removed no OK prompt after timeout.

We have a sun Netra v210 (not a sunfire v210) after replacing the motherboard on power on I keep getting a "Sc Alert: SCC has been removed"  I can't log into the SC even though I believe I know the password and have tried to reset it. After the Serial console times out and I should drop to the OK prompt, the system is unresponsive. The power supply lights are fine and the power supply fans come on. There is a wrech status light on the back of the system  comming from the motherboard but no lights apear on the front the system. All the Cables to the SC card reader/Power switch, DVD backplane, SATA backplan, PCI Riser? card seem fine and the other connectos to the motherboard seem to be fine. Changing the front selector knob causes nothing to come up in the console window and the front power button seems to be unresponsive even when the system is in the I position.  We are usign the original SC card for the systems and it is properly and fully inserted such that a zip tie could be put through the hole in the SC card holder to hold the card in place. We have tried removing the SC card and booting the system and we have also tried removing power, the SC card and the motherboard battery and then re-inseting them.   Does anyone know what is wrong. (Note that the alom reset instructions that say use the letter e to reset the Alom password don't work on this systems as the e option in the alom escape menu is for setting the external and internal console serial port baud rate.  Not for erasing the NVRAm.
Avatar of Mazdajai
Mazdajai
Flag of United States of America image

Have you attempt to follow the ALOM CMT password recovery procedure?
Avatar of craig Fenn
craig Fenn

ASKER

I cannot log into the sc and cannot get to the ok prompt
It turns out that the person whom replaced the motherboard didn't transfer a short ribbon cable from the old motherboard to the new motherboard. I was told by someone not involved that it was the  cable between the motherboard and the "IDE board." Since the box is closed, running and SAS not IDE based, I really don't know which cable they are talking about. The service docs don't show any ribbon cables for the SAS board and I had verified that the SAS IF Assembly had all it's connections plugged in at both ends before I posted this.
ASKER CERTIFIED SOLUTION
Avatar of Mazdajai
Mazdajai
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
hardware