troubleshooting Question

Why is this Word document displayed as an image?

Avatar of Khamma1
Khamma1 asked on
Microsoft Word
3 Comments2 Solutions646 ViewsLast Modified:
Our HR people have started getting resumes arriving in .doc format, but after opening the document, this message is displayed at the top:
"Note: This is a converted Word Document.  An image of the resume is displayed rather than text"
A screen shot is attached.

It's an issue because they have to take the time to OCR the document if they want it in their applicant tracking system.

I haven't found anything on this using a web search.  I'm guessing it's something the senders are doing intentionally (maybe to keep formatting or prevent editing), but can't be sure.
converted-doc.png
ASKER CERTIFIED SOLUTION
discgman

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