troubleshooting Question

Email not going to clients, BDAT after RCPT

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crcsupportFlag for United States of America asked on
ExchangeEmail ServersEmail Protocols
5 Comments2 Solutions1991 ViewsLast Modified:
senderdomain.com : It's our domain sending emails.

domainA.com: the trouble domain who doesn't receive emails from us with 'BDAT'

domainB.com, domainC.com, domainD.com: These are emails went through successfully. I just show as
examples here to compare.


Our email server:
Exchange 2003 STD
Widnows 2003 STD

I have some clients who don't receive emails at certain time, today, they don't receive emails at all. When I checked Exchange log, it shows BDAT after RCPT which I don't see from successful emails went through. They say that they receive emails from others, but only from us. I replaced domain names and user names as following on the log. What is BDAT and how should I approach to troubleshoot this?
When I checked in Exchange System Manager/Message Tracking, the emails to domainA.com was transfered to the domain at the end. Could it be just their side blocking suddenly?




Exchange log for domainA.com(problem receiving emails from us), domainB.com, domainC.com,domainD.com
============================================
2014-11-19 21:57:27 207.46.xxx.xxx OutboundConnectionResponse SMTPSVC1 mailsrv - 25 - - 220+BL2FFO11FD015.mail.protection.outlook.com+Microsoft+ESMTP+MAIL+Service+ready+at+Wed,+19+Nov+2014+21:57:27++0000 0 0 115 0 31 SMTP - - - -
2014-11-19 21:57:27 207.46.xxx.xxx OutboundConnectionCommand SMTPSVC1 mailsrv - 25 EHLO - mail.senderdomain.com 0 0 4 0 31 SMTP - - - -
2014-11-19 21:57:27 207.46.xxx.xxx OutboundConnectionResponse SMTPSVC1 mailsrv - 25 - - 250-BL2FFO11FD015.mail.protection.outlook.com+Hello+[207.237.xxx.xxx] 0 0 69 0 62 SMTP - - - -
2014-11-19 21:57:27 207.46.xxx.xxx OutboundConnectionCommand SMTPSVC1 mailsrv - 25 MAIL - FROM:<david@senderdomain.com>+SIZE=3448 0 0 4 0 156 SMTP - - - -
2014-11-19 21:57:27 207.46.xxx.xxx OutboundConnectionResponse SMTPSVC1 mailsrv - 25 - - 250+2.1.0+Sender+OK 0 0 19 0 234 SMTP - - - -
2014-11-19 21:57:27 207.46.xxx.xxx OutboundConnectionCommand SMTPSVC1 mailsrv - 25 RCPT - TO:<reception@domainB.com> 0 0 4 0 234 SMTP - - - -
2014-11-19 21:57:27 207.46.xxx.xxx OutboundConnectionResponse SMTPSVC1 mailsrv - 25 - - 250+2.1.5+Recipient+OK 0 0 22 0 312 SMTP - - - -
2014-11-19 21:57:27 207.46.xxx.xxx OutboundConnectionCommand SMTPSVC1 mailsrv - 25 BDAT - 3448+LAST 0 0 4 0 312 SMTP - - - -
2014-11-19 21:57:29 207.46.xxx.xxx OutboundConnectionResponse SMTPSVC1 mailsrv - 25 - - 250+2.6.0+<1AFF0FB8CBB3A74EA64367B775D5FC40087EC999@mailsrv.senderdomain.pri>+[InternalId=14916421440636,+Hostname=BY1PR0201MB0951.namprd02.prod.outlook.com]+Queued+mail+for+delivery 0 0 184 0 1953 SMTP - - - -
2014-11-19 21:57:29 207.46.xxx.xxx OutboundConnectionCommand SMTPSVC1 mailsrv - 25 QUIT - - 0 0 4 0 1968 SMTP - - - -
2014-11-19 21:57:29 207.46.xxx.xxx OutboundConnectionResponse SMTPSVC1 mailsrv - 25 - - 221+2.0.0+Service+closing+transmission+channel 0 0 46 0 2000 SMTP - - - -


2014-11-19 21:47:24 67.231.xxx.xxx OutboundConnectionResponse SMTPSVC1 mailsrv - 25 - - 250-mx0a-0015f701.pphosted.com+Hello+mail.senderdomain.com+[207.237.xxx.xxx],+pleased+to+meet+you 0 0 97 0 188 SMTP - - - -
2014-11-19 21:47:25 67.231.xxx.xxx OutboundConnectionCommand SMTPSVC1 mailsrv - 25 MAIL - FROM:<do-not-reply@senderdomain.com> 0 0 4 0 313 SMTP - - - -
2014-11-19 21:47:25 67.231.xxx.xxx OutboundConnectionResponse SMTPSVC1 mailsrv - 25 - - 250+2.1.0+Sender+ok 0 0 19 0 406 SMTP - - - -
2014-11-19 21:47:25 67.231.xxx.xxx OutboundConnectionCommand SMTPSVC1 mailsrv - 25 RCPT - TO:<userK@domainA.com> 0 0 4 0 406 SMTP - - - -
2014-11-19 21:47:25 67.231.xxx.xxx OutboundConnectionResponse SMTPSVC1 mailsrv - 25 - - 250+2.1.5+Recipient+ok 0 0 22 0 485 SMTP - - - -
2014-11-19 21:47:25 67.231.xxx.xxx OutboundConnectionCommand SMTPSVC1 mailsrv - 25 DATA - - 0 0 4 0 485 SMTP - - - -
2014-11-19 21:47:25 66.225.aaa.aa njr243.littlestationeryfromsanta.me SMTPSVC1 mailsrv 192.168.1.20 0 BDAT - +<fe9a4b73b07911fd6a577fef9c8cdae5.5751508.23540226@njr243.littlestationeryfromsanta.me> 250 0 125 1505 109 SMTP - - - -
2014-11-19 21:47:25 67.231.xxx.xxx OutboundConnectionResponse SMTPSVC1 mailsrv - 25 - - 354+Enter+mail,+end+with+"."+on+a+line+by+itself 0 0 48 0 578 SMTP - - - -
2014-11-19 21:47:25 67.231.xxx.xxx OutboundConnectionResponse SMTPSVC1 mailsrv - 25 - - 250+2.0.0+1qrnrxa1gv-1+Message+accepted+for+delivery 0 0 52 0 1047 SMTP - - - -
2014-11-19 21:47:25 67.231.xxx.xxx OutboundConnectionCommand SMTPSVC1 mailsrv - 25 QUIT - - 0 0 4 0 1063 SMTP - - - -
2014-11-19 21:47:25 67.231.xxx.xxx OutboundConnectionResponse SMTPSVC1 mailsrv - 25 - - 221+2.0.0+mx0a-0015f701.pphosted.com+Closing+connection 0 0 55 0 1141 SMTP - - - -

2014-11-19 00:10:17 174.143.xxx.xxx OutboundConnectionResponse SMTPSVC1 mailsrv - 25 - - 220+server531.appriver.com+ESMTP+srv-b 0 0 38 0 172 SMTP - - - -
2014-11-19 00:10:17 174.143.xxx.xxx OutboundConnectionCommand SMTPSVC1 mailsrv - 25 EHLO - mail.senderdomain.com 0 0 4 0 172 SMTP - - - -
2014-11-19 00:10:17 174.143.xxx.xxx OutboundConnectionResponse SMTPSVC1 mailsrv - 25 - - 250-inbound.appriver.com+we+trust+you+mail.senderdomain.com 0 0 59 0 219 SMTP - - - -
2014-11-19 00:10:17 174.143.xxx.xxx OutboundConnectionCommand SMTPSVC1 mailsrv - 25 MAIL - FROM:<do-not-reply@senderdomain.com>+SIZE=7271 0 0 4 0 312 SMTP - - - -
2014-11-19 00:10:17 174.143.xxx.xxx OutboundConnectionResponse SMTPSVC1 mailsrv - 25 - - 250+do-not-reply@senderdomain.com+sender+accepted 0 0 49 0 375 SMTP - - - -
2014-11-19 00:10:17 174.143.xxx.xxx OutboundConnectionCommand SMTPSVC1 mailsrv - 25 RCPT - TO:<userB@domainC.com> 0 0 4 0 375 SMTP - - - -
2014-11-19 00:10:17 174.143.xxx.xxx OutboundConnectionResponse SMTPSVC1 mailsrv - 25 - - 250+dyanne@domainC.com+will+relay+to+a+client+address 0 0 65 0 422 SMTP - - - -
2014-11-19 00:10:17 174.143.xxx.xxx OutboundConnectionCommand SMTPSVC1 mailsrv - 25 DATA - - 0 0 4 0 422 SMTP - - - -
2014-11-19 00:10:17 174.143.xxx.xxx OutboundConnectionResponse SMTPSVC1 mailsrv - 25 - - 354+Enter+mail,+end+with+"."+on+a+line+by+itself 0 0 48 0 469 SMTP - - - -
2014-11-19 00:10:18 174.143.xxx.xxx OutboundConnectionResponse SMTPSVC1 mailsrv - 25 - - 250+328662607+message+accepted+for+delivery 0 0 43 0 578 SMTP - - - -
2014-11-19 00:10:18 174.143.xxx.xxx OutboundConnectionCommand SMTPSVC1 mailsrv - 25 QUIT - - 0 0 4 0 594 SMTP - - - -
2014-11-19 00:10:18 174.143.xxx.xxx OutboundConnectionResponse SMTPSVC1 mailsrv - 25 - - 221+inbound.appriver.com+SMTP+closing+connection 0 0 48 0 640 SMTP - - - -

2014-11-19 12:20:34 152.163.xxx.xxx OutboundConnectionResponse SMTPSVC1 mailsrv - 25 - - 250+2.1.0+Ok 0 0 12 0 1359 SMTP - - - -
2014-11-19 12:20:34 152.163.xxx.xxx OutboundConnectionCommand SMTPSVC1 mailsrv - 25 RCPT - TO:<userA@domainD.com> 0 0 4 0 1359 SMTP - - - -
2014-11-19 12:20:34 152.163.xxx.xxx OutboundConnectionResponse SMTPSVC1 mailsrv - 25 - - 250+2.1.5+Ok 0 0 12 0 1375 SMTP - - - -
2014-11-19 12:20:34 152.163.xxx.xxx OutboundConnectionCommand SMTPSVC1 mailsrv - 25 DATA - - 0 0 4 0 1375 SMTP - - - -
2014-11-19 12:20:34 152.163.xxx.xxx OutboundConnectionResponse SMTPSVC1 mailsrv - 25 - - 354+End+data+with+<CR><LF>.<CR><LF> 0 0 35 0 1375 SMTP - - - -
2014-11-19 12:20:34 152.163.xxx.xxx OutboundConnectionResponse SMTPSVC1 mailsrv - 25 - - 250+2.0.0+Ok:+queued+as+907D8700000AE 0 0 37 0 1547 SMTP - - - -
2014-11-19 12:20:34 152.163.xxx.xxx OutboundConnectionCommand SMTPSVC1 mailsrv - 25 QUIT - - 0 0 4 0 1562 SMTP - - - -
2014-11-19 12:20:34 152.163.xxx.xxx OutboundConnectionResponse SMTPSVC1 mailsrv - 25 - - 221+2.0.0+Bye 0 0 13 0 1562 SMTP - - - -








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