troubleshooting Question

SCCM SP2 r2 is locking folders under installation of deployed packages

Avatar of Kenneth Skogstrand
Kenneth Skogstrand asked on
Server SoftwareMicrosoft ApplicationsMicrosoft Server Apps
3 Comments1 Solution190 ViewsLast Modified:
Hi!

I got a potentially huge problem.

We recently discovered that under an installation of a deployed package to a computer, the c:\program files\<name of folder that installation creates> on the computer, is beeing locked. The installation hangs. msiexec.exe hangs. The installation will not proceed - or even fail.
Even though we have a timeout that says if an installation is not finished within 2 hour, SCCM should stop the installation, the installation still hangs. It could go on for days, if we don't manually stop it.

This recently happened for our Java and Adobe Reader packages that we deployed. This was for about 2 weeks ago.

This problem caused a lot of requests to our 1st line supportcentre.

What could cause this?

Best regards,
Kenneth Skogstrand
ASKER CERTIFIED SOLUTION
Kenneth SkogstrandOperation and Maintenance IT Consultant

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