Solved

Signature in Adobe document not printing

Posted on 2014-11-20
4
878 Views
Last Modified: 2014-11-26
hi Folks
Have a customer. She gets customers to sign an Adobe document and their signature appears on screen but doesn't print. Any suggestions?
Thanks.
0
Comment
Question by:agwalsh
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
4 Comments
 
LVL 15

Assisted Solution

by:Edwin Hoffer
Edwin Hoffer earned 250 total points
ID: 40454712
Hello agwalsh,

Might be the issue is printing protection. Please share a screenshot of "Document Properties" (Path: Tools >> Protection >> More Protection >> Security Property)

If there is a printing protection then remove it by Adobe Acrobat.

Thanks
Edwin
0
 
LVL 54

Accepted Solution

by:
Joe Winograd, EE MVE 2015&2016 earned 250 total points
ID: 40455170
Hi agwalsh,

It depends on what she means by "signature". If it means a Custom Stamp created in Adobe Acrobat from a bitmap/image of the signature, as described in the EE article Signature Image with Transparent Background, then the reason may be that the correct option is not being selected in the Adobe Reader print dialog (or whatever PDF reader/viewer she is using to print). Here's what the Adobe Reader XI print dialog looks like:

Adobe Reader print markups stamps
In order for the signature to print, the Comment & Forms drop-down must be either <Document and Markups> or <Document and Stamps> — it will not print if the choice is just <Document>. Maybe that's what's happening. Regards, Joe
0
 

Author Closing Comment

by:agwalsh
ID: 40466365
The person hasn't got back to me to confirm one way or the other so I'm going to award equal points :-)
0
 
LVL 54

Expert Comment

by:Joe Winograd, EE MVE 2015&2016
ID: 40466869
Thanks for the update — and the points! :)  Regards, Joe
0

Featured Post

Free Tool: SSL Checker

Scans your site and returns information about your SSL implementation and certificate. Helpful for debugging and validating your SSL configuration.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

One of the questions I get asked again and again is how to validate a field value in an AcroForm with a custom validation script. Adobe provided a lot of infrastructure to do that with just a simple script. Let’s take a look at how to do that wit…
Power PDF (http://www.nuance.com/for-business/document-imaging-and-scanning/power-pdf-converter/index.htm) is the newest product from the Document Imaging division of Nuance Communications (http://www.nuance.com/). It is available in two editions — …
In this first video of the three-part Xpdf series, we introduce and describe Xpdf, a library containing nine command line utilities that perform various functions on PDF files. We show where the library is located and how to download it, discuss its…
In this sixth video of the Xpdf series, we discuss and demonstrate the PDFtoPNG utility, which converts a multi-page PDF file to separate color, grayscale, or monochrome PNG files, creating one PNG file for each page in the PDF. It does this via a c…

617 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question