Solved

Signature in Adobe document not printing

Posted on 2014-11-20
4
650 Views
Last Modified: 2014-11-26
hi Folks
Have a customer. She gets customers to sign an Adobe document and their signature appears on screen but doesn't print. Any suggestions?
Thanks.
0
Comment
Question by:agwalsh
  • 2
4 Comments
 
LVL 14

Assisted Solution

by:Edwin Hoffer
Edwin Hoffer earned 250 total points
ID: 40454712
Hello agwalsh,

Might be the issue is printing protection. Please share a screenshot of "Document Properties" (Path: Tools >> Protection >> More Protection >> Security Property)

If there is a printing protection then remove it by Adobe Acrobat.

Thanks
Edwin
0
 
LVL 52

Accepted Solution

by:
Joe Winograd, EE MVE earned 250 total points
ID: 40455170
Hi agwalsh,

It depends on what she means by "signature". If it means a Custom Stamp created in Adobe Acrobat from a bitmap/image of the signature, as described in the EE article Signature Image with Transparent Background, then the reason may be that the correct option is not being selected in the Adobe Reader print dialog (or whatever PDF reader/viewer she is using to print). Here's what the Adobe Reader XI print dialog looks like:

Adobe Reader print markups stamps
In order for the signature to print, the Comment & Forms drop-down must be either <Document and Markups> or <Document and Stamps> — it will not print if the choice is just <Document>. Maybe that's what's happening. Regards, Joe
0
 

Author Closing Comment

by:agwalsh
ID: 40466365
The person hasn't got back to me to confirm one way or the other so I'm going to award equal points :-)
0
 
LVL 52

Expert Comment

by:Joe Winograd, EE MVE
ID: 40466869
Thanks for the update — and the points! :)  Regards, Joe
0

Featured Post

Live: Real-Time Solutions, Start Here

Receive instant 1:1 support from technology experts, using our real-time conversation and whiteboard interface. Your first 5 minutes are always free.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Have you ever come up with a need of emailing only few pages of PDF file to one of yourfriend or colleague, instead of whole Adobe file? If yes, then surely you have face problems in doing that! Read this section as I have suggested multiple solutio…
PaperPort is a popular document imaging/management product from Nuance Communications (http://www.nuance.com/). It is in widespread use by both individuals (http://www.nuance.com/for-individuals/by-product/paperport/index.htm) and businesses (http:/…
In this second video of the Xpdf series, we discuss and demonstrate the PDFimages utility, which, in a single command, is able to extract all the images from a PDF file and save each one in a separate image file (PBM, PPM, or JPG). Download and inst…
In this fifth video of the Xpdf series, we discuss and demonstrate the PDFdetach utility, which is able to list and, more importantly, extract attachments that are embedded in PDF files. It does this via a command line interface, making it suitable …

786 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question