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Exchange 07 to 2013 Mail Flow Issue

Posted on 2014-11-20
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Last Modified: 2014-11-23
I am in the middle of a migration from Exchange 07 to 2013.  I have installed 2013 and just moved my first TEST user.  I do not have my SSL certificate yet, so I am testing via 2013 OWA.

From the 2013 Test Account I can successfully send mail outside the organization & receive the reply, BUT I cannot send mail internally to ANY of the users residing on the Exchange 07 server.

If I send mail from an existing user on the 2007 server to the TEST account residing on the 2013 server it is successful.

What am I missing? Why can I not send mail internally from 2013 to 2007?
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Question by:BSModlin
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14 Comments
 
LVL 31

Expert Comment

by:Gareth Gudger
ID: 40454990
Normally this is a result of something on the 2007 Receive Connectors.

More often that not the IP of the 2013 server is not permitted to relay through the 2007 connectors.

The other possibility is that the IP of the 2013 server is included as part of a network range on a Receive Connector with the wrong permissions. For example, you configured an anonymous relay for application and device relay on the 2007 server and it includes the IP of the 2013 server. When the 2013 server tries to use this connector it fails.

The telltale sign of these is to check the Queue Viewer in Exchange 2013 and see what the Last Retry column says. If it makes any reference to authentication problems then it is the above.
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Author Comment

by:BSModlin
ID: 40455478
Which receive connector on the 2007 server would it be?  Client, Default, or Internal Relay Connector?
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Author Comment

by:BSModlin
ID: 40456057
Can you please be a bit more specific?
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LVL 31

Expert Comment

by:Gareth Gudger
ID: 40456366
Client and Default are the out of the box receive connectors. I would start with the Internal Relay Connector. This would have been created after the install.

Check the Scope tab of that connector and see if it includes the IP of the Exchange 2013 server. It could be included as either an IP or even as part of a network range.

We need to make sure the Exchange 2013 server's IP is not in that scope for that connector.
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Author Comment

by:BSModlin
ID: 40456486
The scope is from 10.1.10.1 - 10.1.10.255, which dies include the new exchange server.

So what should I do? Howndo I edit it... Delete the entire entry? Leave it blank??
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LVL 31

Accepted Solution

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Gareth Gudger earned 2000 total points
ID: 40457058
You could create two network ranges instead of one.

So, if your Exchange server is 10.1.10.50 for example, delete the current range.

Then create two around it.

10.1.10.1 - 10.1.10.49
and
10.1.10.51 - 10.1.10.255
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Author Comment

by:BSModlin
ID: 40458105
After making that change I receive an Undeliverable when emailing from the test mailbox on the 2013 exchnge server to a mailbox on the exchage 2007 server.  Here is the error message in the Undeliverable:

#550 5.2.0 STOREDRV.Deliver: The Microsoft Exchange Information Store service reported an error. The following information should help identify the cause of this error: "MapiExceptionNamedPropsQuotaExceeded:16.18969:47010000, 17.27161:00000000AC000000000000000000000000000000, 255.23226:3C110000, 255.27962:7A000000, 255.27962:56000000, 255.17082:00090480, 0.16993:80030400, 4.21921:00090480, 255.27962:FA000000, 255.1494:00000000, 255.26426:56000000, 4.6363:0F010480, 2.31229:00000000, 4.6363:0F010480, 2.22787:00000000, 2.22787:00000000, 2.22787:00000000, 4.5415:00090480, 4.7867:00090480, 4.4475:00090480, 4.4603:00090480, 4.5323:00090480, 255.1750:00090480, 0.26849:00090480, 255.21817:00090480, 0.24529:00090480, 4.18385:00090480". ##
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LVL 31

Expert Comment

by:Gareth Gudger
ID: 40458413
Can you check what the error is in the Retry column on the 2013 side in the Exchange Management Toos >> Queue Viewers
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Author Comment

by:BSModlin
ID: 40458862
There is nothing in he Queue..... Empty... I just receive an undeliverable with the message above...
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Author Comment

by:BSModlin
ID: 40458908
Any additional help?  I am in the middle of migration and stuck.... I am getting the message above when sending from 2013 to 2007.
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LVL 31

Expert Comment

by:Gareth Gudger
ID: 40458931
Try restarting the Transport Service on the 2007 box.
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Author Comment

by:BSModlin
ID: 40459361
I did....
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Author Comment

by:BSModlin
ID: 40459368
I rebooted both servers completely as well... Still nothing.....
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LVL 31

Expert Comment

by:Gareth Gudger
ID: 40460828
Can you temporarily disable the Internal Receive Connector for testing and see what happens? Then try to resend. Let me know what error you see in the Queue Viewer in the Retry Error column.
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