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Ohmit
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Remote Desktop Easy Print does not work

Honored Experts.

I have a Server 2012R2 with the Remote Desktop Services role installed.
I have just set up a new users remote PC in a branch office connecting via WAN.

This user is running Windows 7 SP1 with a Brother laser printer connected via USB.

The problem is, that this user is not able to print from the sessions when connected to the remote desktop server.
I can confirm that the remote session sees hes printer as "Brother HL series (Redirected2)" but even with a test job nothing comes out on the printer.
There are no error messages what so ever!

Any ideas?
Remote AccessWindows 7Microsoft Server OSServer Hardware

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Philip Elder

8/22/2022 - Mon
Philip Elder

Yes, it does _NOT_ work. Period. End of sentence. Full stop. :(

We disable EasyPrint via GPO for both the RDS servers (Machine based GPO) and RD Users (User based GPO).

Universal drivers for HP and Lexmark are used in Isolated Mode (Print Management) on the RDSH servers.

Any other form of print driver must also be in Isolated Mode to allow things to print relatively stable.

Avoid Host-based printers (no PCL engine built-in like the 1000 series HP) as their drivers do _not_ work in a RDS setup.
Ohmit

ASKER
Ok sounds Strange and Im not sure i understand. Is it possible to reenable with gpo?

The printer is a brand new Brother mono laserprinter  I dont recall the model but its a smaller model.
Philip Elder

RD EasyPrint does not work. We've had nothing but grief trying to make it work and gave up in 2008 RTM/R2.

Use the printer's Universal Print Driver on the RDSH. In the Print Management console under drivers set any driver listed there for physical or virtual (Adobe PDF, OneNote, ETC) printers to Isolated Mode.

Make sure the same Universal Print Driver is installed on any remotely connecting endpoints so there are no breakdowns due to driver differences.
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rwheeler23
Ohmit

ASKER
Ok.
What is the RDSH and where do I find the Print Management console?
Philip Elder

RDSH = Remote Desktop Session Host (the server)

Print Management Console is a part of the Feature RSAT (Remote Server Administration Tools). Install it using the Add/Remove Role/Feature wizard. We install it on all RDSH servers.
Ohmit

ASKER
Hello Philip.
I really appreciate your inputs :-)

Im not quite sure here.
Are you telling me, that this is never going to work, or just that I need additional steps?
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Philip Elder

Easy Print does not work.

A proper print driver setup on RDS and the remote client does.
Ohmit

ASKER
Could you please explain how I does this?

Right now I have changed gpo not to chose easy print as first option and i have installed a printer driver in the server. When i print everything looks fine except that i dont get any print jobs!
ASKER CERTIFIED SOLUTION
Philip Elder

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Ohmit

ASKER
Where exactly do I change to "Isolated mode"? :-)
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James Murphy
Philip Elder

In Print Management --> Print Servers --> SERVER --> Drivers --> Right Click on the driver --> Set Driver Isolation --> Isolated.