troubleshooting Question

Remote Desktop Easy Print does not work

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OhmitFlag for Denmark asked on
Server HardwareRemote AccessMicrosoft Server OSWindows 7
11 Comments1 Solution1497 ViewsLast Modified:
Honored Experts.

I have a Server 2012R2 with the Remote Desktop Services role installed.
I have just set up a new users remote PC in a branch office connecting via WAN.

This user is running Windows 7 SP1 with a Brother laser printer connected via USB.

The problem is, that this user is not able to print from the sessions when connected to the remote desktop server.
I can confirm that the remote session sees hes printer as "Brother HL series (Redirected2)" but even with a test job nothing comes out on the printer.
There are no error messages what so ever!

Any ideas?
Philip Elder
Senior Technical Architect - HA/Compute/Storage
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