The .pst is not an Outlook data file (.pst)

I migrated a users data from one computer to another. He has 4 .pst files that I tried to map. the first one mapped ok but the next three game the the "the .pst is not an Outlook data file (.pst)" error. I tried running the scanpst application but got the same type error so the scanpst did not work. Any suggestions would be greatly appreciated.

Thank you.

Robert
Robert EhingerIT specialistAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

alanccwCommented:
Since scanpst does not work, you may try third-party Outlook recovery tools to repair your PST files, below is a list of them:

http://www.datanumen.com/outlook-repair/compare.htm

Nearly all these tools provide a free trial so you can try first to see if a tool works before purchase it.


Good luck!
0
btdownloads7Commented:
Just to possibly save you some time, can you please check the file size of th PST file? I've had some cases where the file size shows up as zero, which means that there is nothing you'll be able to do to recover it. I've seen this happen a few times, and I haven't been able to figure out what's causing this to happen.
0
Robert EhingerIT specialistAuthor Commented:
I did check the file size and they are all in excess of 2GB.
0
The Ultimate Tool Kit for Technolgy Solution Provi

Broken down into practical pointers and step-by-step instructions, the IT Service Excellence Tool Kit delivers expert advice for technology solution providers. Get your free copy for valuable how-to assets including sample agreements, checklists, flowcharts, and more!

btdownloads7Commented:
In that case, is it possible that the version of outlook on the old computer is newer than the one on the new computer? If so, then you'll need to install the newer version of outlook to open those files. Otherwise, you'll have to buy a program to try and recover data from those PSTs.
0
Robert EhingerIT specialistAuthor Commented:
Both computers have Office 2010.
0
btdownloads7Commented:
Then those fines got corrupted somehow, and you'll have to use recovery software to get anything out of them
0
Nick67Commented:
"He has 4 .pst files that I tried to map"
Map meaning what?  Tried to open at \\somecomputer\somshare\somefilename ?
PST files are never meant to be accessed via a network share.
You can do it, but they eventually break and get corrupted.

You're dealing with Office 2010 -- which means newer computers.
Surely you have Previous Versions available!
Right-Click | Properties | Previous Versions and then choose Copy.
Copy them somewhere on the local drive.
Then see if they can be opened.
0
Robert EhingerIT specialistAuthor Commented:
By mapping I mean that they were migrated to the new computer and I was trying to add them as data files so they would be accessible through Outlook on his new computer. I am not trying to access them via a network share.

I will try the previous version suggestion and let you know.
0
Guy Hengel [angelIII / a3]Billing EngineerCommented:
I've requested that this question be deleted for the following reason:

Not enough information to confirm an answer.
0
Robert EhingerIT specialistAuthor Commented:
User recreated his data and no longer needs this pst file.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Microsoft Office

From novice to tech pro — start learning today.