QoS as chargeable service by ISP?

Looking at getting this setup on our manage cisco kit.
Our lovely salesman has said this is a chargeable service from setup fee to monthly fees.

My argument is that its a one of change on the cisco..
Am i correct or missing something here?

thanks
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CHI-LTDAsked:
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Jan SpringerCommented:
QoS is a configuration item for the PIX/ASA.

You are not missing anything.
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Pete LongTechnical ConsultantCommented:
^^^ Vote #2
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Ken BooneNetwork ConsultantCommented:
So yes as far as configuring the CPE it is a one off.  What the ISP is charging you extra for is to honor those QoS settings across their backbone.  They should be providing SLAs for this type of service, guaranteeing you the bandwidth you need for your voice, video, critical business etc..  This is very different from a best effort service and that is why they are charging you more for it.
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Jan SpringerCommented:
QoS on the provider backbone is pretty useless unless all of your origination <> destination are within the same provider network.
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Ken BooneNetwork ConsultantCommented:
Agreed, but many major ISPs offer this level and have customers with all of the branches on this backbone, ATT, Level3, etc..  This is a very common practice.
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Ken BooneNetwork ConsultantCommented:
And typically a customer goes with this option if they NEED this option as there is additional cost ;)
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CHI-LTDAuthor Commented:
going to setup qos on wan links
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