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Outlook anywhere

Posted on 2014-11-20
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Last Modified: 2014-11-20
I have my outlook anywhere external host name enable in exchange server 2013, but I still can't access my email through /owa.  However, my pop mail is working fine.  Please help!
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Question by:MTAv3383
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Andy M earned 2000 total points
ID: 40455578
Owa and Outlook Anywhere are actually two different things. OWA is commonly known as Webmail which is accessed through a web browser, Outlook Anywhere is the connection method used for Outlook to connect to the Exchange server.

There's a number of reasons why it may not be working.

Firstly OWA - does it come up with a login page at all? If not does the external hostname (i.e. mail.domain.com) resolve to the correct external IP address of your server (I would assume so if POP is working). Has port 443 been forwarded on your server's router to the exchange server? Is IIS working correctly? Can you access owa on the exchange server itself by using https://127.0.0.1/owa (you will get a certificate warning doing this but that is fine - we're just testing).

Outlook Anywhere also uses port 443 so that needs to be open and forwarded to the exchange server on the router. You also need a valid SSL certificate installed (if self-signed this also needs installing onto the computer as well) and Outlook Anywhere enabled on the server to use it.
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by:MTAv3383
ID: 40455934
Thank you Andy for your response.  My owa is working fine internally.  I can access my emails through https://localhost/owa, or https://127.0.0.1.  I also has installed seft-signed certificate on the exchange server, but only I don't have is a valid SSL certificate.  Does it work w/o a valid SSL Certificate?  What is the good Valid SSL hosting site that I can subscribe?.

Again, thank you very for all your help.

Patrick
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