?
Solved

Outlook and Mac Mail do not sync with Exchange 2010

Posted on 2014-11-20
2
Medium Priority
?
833 Views
Last Modified: 2014-12-01
Dear Experts,
I have one Mac user among 70 PC users, and am having an incredibly difficult time making his mail to work.
His OS is Yosemite 10.10.1, and Outlook for Mac is version 2011, and neither of them will sync properly, after reinstalling Office, cleaning out Keychain, recreating accounts over and over, etc.
Outlook will sync initially when I create the account, then will keep saying "Mail could not be received at this time. ...unknown user name or bad password...." which is not true because it syncs initially, and I have checked, changed password to see if that makes any difference, but no.
Apple Mail will work, but the Inbox will get synced whenever, and incoming mails are delayed up to 3 hours at a time.  Nothing is on time.

I have been trying to deal with these issues, the user has to rely on his iPhone in order to get regular mail.
Please advise.
0
Comment
Question by:yballan
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 16

Accepted Solution

by:
dhsindy earned 2000 total points
ID: 40472957
See paragraph 4 about the devices "losing" server settings: http://www.techrepublic.com/article/pro-tip-troubleshooting-10-known-os-x-yosemite-issues/
0
 

Author Closing Comment

by:yballan
ID: 40473876
Thank you, it is at least good to know that this symptom has been recognized!!
0

Featured Post

Get proactive database performance tuning online

At Percona’s web store you can order full Percona Database Performance Audit in minutes. Find out the health of your database, and how to improve it. Pay online with a credit card. Improve your database performance now!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article lists the top 5 free OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their exchange server is no longer available or some other critical issue with exchange server or impor…
This program is used to assist in finding and resolving common problems with wireless connections.
There are cases when e.g. an IT administrator wants to have full access and view into selected mailboxes on Exchange server, directly from his own email account in Outlook or Outlook Web Access. This proves useful when for example administrator want…
NetCrunch network monitor is a highly extensive platform for network monitoring and alert generation. In this video you'll see a live demo of NetCrunch with most notable features explained in a walk-through manner. You'll also get to know the philos…
Suggested Courses

762 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question