Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
Solved

exchnage 2013 HELO/EHLO

Posted on 2014-11-20
4
435 Views
Last Modified: 2014-12-07
my exchange 2013 mail server is configured SMPT HELO statement as “servername domain.local
I need to change it to FQDN so that we don't get tagged as spam.

I cannot fing the setting for this in my server
we have the following receive connectors:

default frontend servername
outbound proxy friontend servername

wher edo I make this change?
0
Comment
Question by:porto111
  • 2
4 Comments
 
LVL 8

Expert Comment

by:Acosta Technology Services
ID: 40456413
Sorry for just link-spamming, but this really is the best resource for SMTP banner info:

http://technet.microsoft.com/en-us/library/bb124740%28v=exchg.150%29.aspx
0
 

Author Comment

by:porto111
ID: 40456419
but on which receive connector do I set and what should I set it to > my mx record example "mail.mycompany.com"?
0
 
LVL 8

Expert Comment

by:Acosta Technology Services
ID: 40456427
Judging by the name of the connectors I would guess the "default frontend", it sounds like the other connector might be custom specifically for outbound through a filtering or auditing tool.  I would recommend having it respond with your public mail address  (mail.company.com  is usually pretty close).  If you're very concerned about getting tagged as SPAM it would be good to start advertising SPF records and ensure you have reverse DNS records as well if you don't already.
0
 
LVL 63

Accepted Solution

by:
Simon Butler (Sembee) earned 500 total points
ID: 40458266
I presume you are basing this information/change on what you see when you telnet in to Exchange on port 25? If so, then that banner information doesn't matter, despite what the tests at mxtoolbox and the like say.
That is for INBOUND email only, and will not get you flagged as spam. Therefore it should be ignored.

The FQDN that you need to check is the one set on the SEND Connector.
That should match your PTR, which should match a valid A record pointing to the external IP address of the server. To verify how the internet is seeing your server, use the technique I have outlined here:
http://semb.ee/bannertesting

SPF records can help, but their use isn't widespread enough to make a huge difference, unless you are borderline anyway when they can be the difference between being scored as spam or not. If that happens though then you probably have other issues with your configuration.

Simon.
0

Featured Post

Comprehensive Backup Solutions for Microsoft

Acronis protects the complete Microsoft technology stack: Windows Server, Windows PC, laptop and Surface data; Microsoft business applications; Microsoft Hyper-V; Azure VMs; Microsoft Windows Server 2016; Microsoft Exchange 2016 and SQL Server 2016.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Learn to move / copy / export exchange contacts to iPhone without using any software. Also see the issues in configuration of exchange with iPhone to migrate contacts.
Find out what you should include to make the best professional email signature for your organization.
To show how to generate a certificate request in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Servers >> Certificates…
Established in 1997, Technology Architects has become one of the most reputable technology solutions companies in the country. TA have been providing businesses with cost effective state-of-the-art solutions and unparalleled service that is designed…

838 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question