We help IT Professionals succeed at work.

Check out this week's podcast, "Dairy Farms to Databases: Community's Hand in Technology"Listen Now

x

Server 2008r2 DNS corrupt, can't fix

wjl3698
wjl3698 asked
on
1,000 Views
Last Modified: 2014-11-21
One of our staff was trying to fix DNS issues, they deleted the DNS, now we can't start the netlogon, dcdiag has errors.  I will attach it.  We are down, the users will be there at 8am EST, please help.  I will pull a addiag report and attach.  It appears my dns/fsmo roles may be messed up.
dcdiag2.txt
Comment
Watch Question

CERTIFIED EXPERT
Distinguished Expert 2019

Commented:
What was done?

Do you have another server on which you can install the DNS service?
The DNS is AD integrated,

Is the DNS service still installed and is running?

Author

Commented:
my employee was trying to fix some issues with dns, but he removed it.  then he said he tried to put it back but the information seemed to be there but the active directory won't work.  

No we don't have another server, this is the only one.
When I go to the DNS management the only thing is under the reverser lookup zone and that is my server ip address.  attaching my addiag now.
addiag.txt
CERTIFIED EXPERT
Distinguished Expert 2019

Commented:
DO you have forward ZONES
You may need to add your AD domain to the FORWARD zones as well as _msdcs.AD_DOMAINNAME
make sure they are AD integrated zones

you need to run the command nltest /DSREGDNS

What was the person supposed to FIX?
what does your DNS looks like?

Author

Commented:
I ran the nltest/dsregdns the results are I_netlogoncontrol failed: status = 1717 0x6b5 rpc_s_unknown_if

It didn't have a  _msdcs.AD_DOMAINNAME he was running the best practice analysis to correct whatever needed.  

I had to go to sleep is the reason for my delay responding.   Thank you for all your help.  I am adding my forward zone now.  It's like the services are not running.   I can start the time or the netlogon

Author

Commented:
Was running Best Practice Analyzer on the server. which returned 33 ' Errors ' when it was completed. after doing some reading about a few of the errors people were saying the DNS was messed up. i was missing  _msdcs.AD_DOMAINNAME folder which should have the dc/ac sub folders below that, i compared to another server we have and sure enough we were missing those zones, i couldn't create the zones because it was saying name already existed. i removed DNS Role and rebooted and reinstalled DNS role but the same information is there. we are missing sub folders under the domain, ill attach a picture and ill attach another picture of a working server on what im talking about. when we first installed this server when we installed AD Role it auto installed DNS and created the DNS for us to work with AD. when i reinstalled DNS after removing the role no information was there and i couldn't get it to talk to the AD.

please help.

Author

Commented:
here is another server with working DNS. compare them and you see the issue.

Author

Commented:
current DNS thats the issueworking DNS on another server.
Specialist Consultant
CERTIFIED EXPERT
Top Expert 2014
Commented:
This one is on us!
(Get your first solution completely free - no credit card required)
UNLOCK SOLUTION

Author

Commented:
We are looking at that now.
CERTIFIED EXPERT
Distinguished Expert 2019

Commented:
did you try hitting the reload on the forwarding zones?

try right-clicking on the DNS server and select the tasks and configure DNS server, see whether that brings the AD zones back in.

Without knowing what the issue was that needed to be corrected and what was done, it is hard to guess how to reverse this when there is no additional server even Virtual for a short time.

Could the person have reconfigured the DNS service settings such that ad zone was excluded?

.......

Author

Commented:
we are doing a full c: drive image restore.  Then we can see what is needed from that stand point.
CERTIFIED EXPERT
Distinguished Expert 2019

Commented:
hopefully, before you started the full image restored, you copied off the files/data that was changed since the image was taken to a separate/external data source.

Author

Commented:
the data was stored on a Q: Data 240gig SSD drive. C was only used for windows. server is back up. thanks

Gain unlimited access to on-demand training courses with an Experts Exchange subscription.

Get Access
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Empower Your Career
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE

Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Unlock the solution to this question.
Join our community and discover your potential

Experts Exchange is the only place where you can interact directly with leading experts in the technology field. Become a member today and access the collective knowledge of thousands of technology experts.

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

OR

Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.