I have a client who has a Win 7 notebook 64 bits. It has office 2010 on it and has been running flawlessly. He uses exchange through Microsoft.
5 days ago Outlook would not open. I have him all the usual remedies which included;
Safe Mode for Outlook
Safe Mode for the PC
Disabling Symantec Endpoint 12
Manually disabling all add ins
Use MSCONFIG and disable all non Microsoft items
Scanned for Viruses and Malware
Okay so I had him delete his outlook profile and he rebuilt his account. That worked great until he rebooted. Then it would not open. We yanked out Office and then re installed it. Created a new Outlook Profile and that worked great until we rebooted. Next step was to put his account on a spare notebook. That worked, and reboots were perfect so it is specific to his machine. I am out of ideas.
Besides backup, any IT division should have a disaster recovery plan. You will find a few tips below relating to the development of such a plan and to what issues one should pay special attention in the course of backup planning.
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