davids355
asked on
Exchange 2013 OWA wont load and Outlook clients wont connect
We have a single exchange server running exchange 2013.
Clients are running outlook 2013.
This morning clients cannot connect - all client outlooks show disconnected.
OWA is not working - shows:
:-( something went wrong
ecp is working without issue.
Have rebooted server, checked authentication method is correct in OWA frontend and backend, and also uninstalled this update from last night: KB2992611
I have checked outlook connectivity status on client, and it is empty - even after clicking reconnect, nothing happens.
Any ideas?
Clients are running outlook 2013.
This morning clients cannot connect - all client outlooks show disconnected.
OWA is not working - shows:
:-( something went wrong
ecp is working without issue.
Have rebooted server, checked authentication method is correct in OWA frontend and backend, and also uninstalled this update from last night: KB2992611
I have checked outlook connectivity status on client, and it is empty - even after clicking reconnect, nothing happens.
Any ideas?
Yep logs would be the first place I'd look. Also check that all the relevant Exchange services are started and running.
ASKER
FYI I have actually opened a support incident now with microsoft - just because I have seen some indication that it may have been a recent update that has broken exchange/IIS.
Ill post results here anyway if thats ok?
Ill post results here anyway if thats ok?
Yep, let us know the outcome either way. Would be good to know when a particular KB breaks Exchange.
ASKER CERTIFIED SOLUTION
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ASKER
After posting the question I also contacted Microsoft support, and they ended up fixing the issue.
-saige-