• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 350
  • Last Modified:

I need to change the Holiday Greeting in our Cisco Unity Express phone\voicmail system

We acquired a small office that was has a pre-established phone/voicemail system called Cisco Unity Express. I have learned how to use the GUI interface fairly well, but am having a problem with Holiday greetings. I see where to set a date for the holiday greeting to play, but the no matter which date I select a pre recorded greeting for  the 4th of July is what the callers here when they dial in. I have Thanksgiving coming up and need to get this figured out. Does anyone know where other previously recorded messages would be stored or how I could re record a message an upload it to the system?
0
Thor2923
Asked:
Thor2923
1 Solution
 
Rick HobbsRETIREDCommented:
You will need both the GUI administrator guide and the CLI guidefor your version of Unity Express.  They are both available here:
http://www.cisco.com/c/en/us/support/unified-communications/unity-express/products-maintenance-guides-list.html
0

Featured Post

Identify and Prevent Potential Cyber-threats

Become the white hat who helps safeguard our interconnected world. Transform your career future by earning your MS in Cybersecurity. WGU’s MSCSIA degree program was designed in collaboration with national intelligence organizations and IT industry leaders.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now