problem with printer

I am having a problem with my printer it’s a network printer the printer model is HP LaserJet M4345 MFP I am trying to setup scan to folder I login in to the printer web pager and I do you right configuration but when I try to scan to folder it’s telling me processing digital send but it’s never reaches
Kevin McpherspmIT Assistant Asked:
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Michael-BestCommented:
Uninstall the printer and all printer software, then reboot and re-install printer with the latest drivers (available from HP driver update site)
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Kevin McpherspmIT Assistant Author Commented:
The scan to folder as nothing to do with printer drivers. (It’s the configuration form the printer webpage setup) the printer driver work perfectly I can print I can make copy it’s just scan to folder problem
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AaronSystems Administrator & DSTCommented:
It might be a permissions problem... Does that printer have permissions to access the folder it is scanning to. Usually it is just setup as transfering a PDF to the folder.
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Nice-GhazaCommented:
Dear Sir, First Thing check the Folder Security Read and write  Permissions and Allow Both are.
Second  Otherwise Make New Folder and test it
third one  can you Uninstall the Software and re again  install the Complete Software
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Kevin McpherspmIT Assistant Author Commented:
The best solution was to check the permission and share of the folder thank you guys
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